Responsibilities
Position Description :
- Serve as the ServiceNow Technical Project Manager for multiple infrastructure projects.
- Provide Project management leadership - effectively drive the project schedule, deliverables and manage project risks.
- Facilitate effective communications within a complex matrix organization (internal / external teams).
- Facilitate requirements gathering that can effectively be translated into customer acceptance documentation.
- Work closely with SMEs and Engineers in designing and developing solutions that meet the customer requirements.
- Participate in discovery sessions and process definitions with the project team and developers.
Skills Requirements : FOUNDATION FOR SUCCESS (Basic Qualifications)
- Bachelor's Degree in Computer Science, Mathematics, Engineering or a related field.
- Masters or Doctorate degree may substitute for required experience.
- 10 years of experience as an IT infrastructure technical project management.
- 7 years of experience with ServiceNow platform and effective in setting a clear vision based on ServiceNow capabilities and industry best practices.
- Knowledge and experience with CCaaS solutions implementation.
- Must be able to obtain and maintain a Public Trust. Contract requirement.
FACTORS TO HELP YOU SHINE (Required Skills) These skills will help you succeed in this position :
- IT Technical Project Management Leadership (PMP required).
- Effective leadership communications and team player (externally / externally).
- Knowledge of Asset Management, IT Service Management, Governance / Risk / Compliance ServiceNow Modules.
- Experience with CCaaS Applications (i.e., AWS Connect or Genesys).
- Experience designing and developing ServiceNow process flows / workflows.
- Effective executive / stakeholder level briefings.
- Familiarity with modern front-end build pipelines and tools.
- Excellent communication and written skills
HOW TO STAND OUT FROM THE CROWD (Desired Skills) Showcase your knowledge of modern development through the following experience or skills :
- Ability to focus and drive team to meet Project Plan milestone dates.
- Provide guidance and assistance to project resources to meet defined deliverables.
Education :
- Bachelor's degree and 7 years of experience, Masters and 5 years of experience or 11 years of experience in lieu of a degree
- Must be able to obtain and maintain a Public Trust. Contract requirement.
Manager - TPB Technical Services
Provides expertise on Medicaid policy and procedures for Early & Periodic Screening, Diagnosis & Treatment (EPSDT), School Health Related & Health Related Early Intervention Services (IEP/IFSP Services), under COMAR 10. Provides expertise on Medicaid policy and procedures for Early & Periodic Screen...
100% Remote Technical Project Manager
TEKsystems is seeking a Technical Project Manager for a large non-profit organization to drive the success of a mission driven project portfolio. Facilitate active project team discussions to add project management perspective to the project team. Experience managing technical and non-technical proj...
Infrastructure Services Technical Project Manager
Serve as the ServiceNow Technical Project Manager for multiple infrastructure projects. Provide Project management leadership - effectively drive the project schedule, deliverables and manage project risks. IT infrastructure technical project management. IT Technical Project Management Leadership (P...
Technical Project Manager (NO C2C)
Responsibilities include, but are not limited to: manages the development of a prescribed planning document; develops project charter; partners with sponsors to secure project approval; develops communication management plan; defines project team roles and responsibilities, develops work plan struct...
Technical Project Manager
As our Technical Project Manager on the Salesforce team, you’ll define project scope, project success criteria, and deliverables that support business goals in collaboration with senior management and stakeholders. Learn more about what makes us different and how you can thrive as a Technical Projec...
Project Manager- DMV
The Project Manager is responsible for overall project planning and scheduling, resource allocation, project accounting, price book estimating, and control while providing technical direction and ensuring compliance with quality standards. The construction project manager's responsibilities span a b...
Senior Commissioning Project Engineer
FST Technical Services Commissioning (Cx) division is one of the leading Cx firms in the country. A commissioning senior project engineer reports to a team leader and is responsible for the delivery and execution of our professional services tasks for equipment in mechanical, electrical, plumbing, a...
Technical Project Manager
Play a key role in bridging technical and business aspects of AI projects, ensuring that the scopes are feasible, aligned with technical capabilities' roadmap, market maturity, and targeted towards tangible business values. You will be responsible for leading one or more complex Generative AI projec...
Oracle PMO - Project Manager
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Leads, monitors and maintains progress of project plans to ensure delivery of the key stages and goals within agreed constraints of time, cost, and quality;. Demonstra...
Sr Project Manager (Asset Management/Financial Services)
Responsible for establishing/running the weekly project working group, adhering to the established project governance, and maintaining all project documentation including charter, RAID log, detailed project plan and ensuring all deliverables are signed off as required by the working group. Sr Projec...