Engineering Manager (Remote)

Engineering Manager (Remote)

Here at Shippo, we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn't be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

We are seeking an experienced Engineering Manager to lead a backend team working on important and business critical domains at Shippo. This team plays a foundational role in enabling scalable, reliable, and efficient shipping solutions for our customers worldwide.

Responsibilities

• Lead, mentor, and grow a team of backend engineers
• Foster an inclusive, high-performance culture
• Define and execute the technical roadmap for the Rating API domain
• Ensure scalability, low latency, and high availability of high-volume APIs
• Deliver new rating features, including carrier integrations and advanced pricing models
• Partner with Product, Infrastructure, and Carrier teams to align on priorities and improve performance
• Drive best practices in API design, monitoring, and system resilience
• Own SLAs / SLOs for Rating APIs and ensure operational excellence
• Manage incident response, root cause analysis, and continuous improvement
• Champion automation, testing, and CI / CD for faster, safer delivery
• Streamline processes for managing rate cards and adjacent data to ensure accurate customer rates and correct Shippo charges

Requirements

Bonus

What's in the Shippo package?

$175,000 - $238,000 a year

Our Compensation policy : We believe compensation is a custom experience and are committed to fair and equitable compensation practices. The standard base pay range for this role is min is $175k to a max $238k annual salary. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California. The actual base pay is dependent upon many factors, such as : financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos "package" section.

Sail through the process : Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com.

Shippos in the wild : Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, "Shippos Everywhere", our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally. For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.