Transportation Router-Dispatcher

Job Title : Transportation Router-Dispatcher

Department : Transportation

Job Status : Full Time

FLSA Status : Exempt

Reports to : Administrative Director of Transportation

Amount of Travel Required : Varies

Work Schedule : 223 Days, Monday-Friday

Salary : 4TV

Positions Supervised : None

Purpose :

The Transportation Router / Dispatcher ensures the efficient operation of the North Little Rock School District's transportation services by developing and maintaining computerized optimal routing solutions and schedules following established guidelines.

Nature & Scope :

The Transportation Router / Dispatcher performs safe and efficient school bus route planning and scheduling for regular and / or special education student transportation to and from school and school events.

Will assist the Director of Transportation on various tasks such as student counts, annual reporting, and other duties within the Transportation office.

Essential Job Functions :

• Use routing software to develop and maintain a computerized database of school bus routing and scheduling information to ensure that all buses are routed in the safest and most efficient manner and that drivers are operating routes as written.
• Keep routes updated and maintain a student database to generate schedules, stops, runs, and route routes information.
• Review and revise regular and special education student bus routes and schedules.
• Use routing software to develop or update routes in the event of a weather hazard or other emergency.
• Complete transportation requests in accordance with the Transportation Department’s guidelines.
• Act as a liaison between the schools to provide support as needed concerning routes, student assignments, and changes.
• Communicate with bus drivers, mechanics, and dispatchers about routes.
• Send, read, and respond to emails appropriately.
• Use electronic notification systems to issue alerts about transportation issues or changes.

Other Job Functions :

• Assist, when required, as a substitute driver on route(s) or trips.
• Assist with student counts on each route.
• Assist the Director with necessary reports.
• Assist other transportation support staff as needed.
• Assist in answering the telephones and providing follow-up to questions and concerns.
• Acknowledge and follow the District and the Department’s confidentiality protocols.

Minimum Qualifications :

• Must be at least 21 years of age.
• Minimum of 3 years routing experience or other related experience.
• Knowledge of Transfinder software applications or similar routing software.
• Possess the ability to effectively communicate, verbally and in written form, with administrators, staff, and the community as needed.
• Ability to write reports and effectively present information when necessary.
• Must possess a Class B Commercial Driver’s License with a Passenger and School Bus Endorsement; or be able to acquire one within 90 days of hire.

Other Requirements :

• Must pass a preliminary criminal background and child maltreatment check.
• Must pass pre-employment drug testing and submit to random drug testing.
• Must be able to pass and maintain a physical that meets the requirements of the Department of Education.
• Appropriate personal and professional conduct at all times while around students and other staff members.
• Consistently at work and on time.
• Customer Oriented - Ability to take care of customers' needs while following company procedures.
• Diversity Oriented - Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
• Honesty / Integrity - Ability to be truthful and seen as credible in the workplace.
• Patience - Ability to act calmly under stress and strain, avoiding hastiness or impetuousness.
• Reliability - The trait of being dependable and trustworthy.
• Team Building - Ability to convince a group of people to work toward a goal.
• Computer Skills : Data Entry. Experience with Microsoft Excel and Word.

Education :

High school diploma preferred.

PHYSICAL DEMANDS : Physical Abilities :

Physical Abilities :

• Stand : Frequently (F)
• Walk : Frequently (F)
• Sit : Constantly (C)
• Handling / Fingering : Frequently (F)
• Reach Outward : Frequently (F)
• Reach Above Shoulder : Frequently (F)
• Climb : Occasionally (O)
• Crawl : Occasionally (O)
• Squat or Kneel : Frequently (F)
• Bend : Frequently (F)

Push / Pull :

• 12 lbs or less : Frequently (F)
• 13-25 lbs : Frequently (F)
• 26-40 lbs : Occasionally (O)
• 41-100 lbs : Occasionally (O)

Other Physical Requirements :

• Vision : Near, Distance, Color, Peripheral, Depth Perception
• Sense of Sound : Ability to hear traffic signals, warnings
• Sense of Touch
• Ability to wear Personal Protective Equipment (PPE) : Seatbelt

This information outlines the physical demands and requirements associated with the Transportation Router / Dispatcher position, helping potential candidates understand the physical aspects of the job.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is quiet to loud, depending on the activities of the day.