Search jobs > Schaumburg, IL > Part-time > Floor leader

Part Time Floor Leader

Simon Property Group
Schaumburg, IL
$18,7 an hour
Part-time

Description

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening / closing the store to analyzing sales results and leading training sessions.

Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals.

By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees.

The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities :

Sales & Customer Experience :

Driving Sales : Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals.

Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales.

Celebrate sales achievements with your team!

Customer Experience : Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations.

Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.

  • Building the Brand : Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
  • Product Passion : increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement :

Development : Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales.

Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.

Diversity, Equity, Inclusion, and Belonging : Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB).

Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence :

Cash Handling and Store Opening / Closing : Manage cash handling, including customer transactions, opening / closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day.

As required at your store location, take deposits to the bank.

Time and Attendance : Lead by example in terms of attendance and punctuality, and encourage the same from all employees.

Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing.

Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.

  • Visuals and Merchandising : Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
  • Stock and Inventory : Train your team on inventory best practices and fresh standards, and support management with inventory tasks.

Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.

Policies and Procedures : Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.

Qualifications : Required :

Required :

  • Minimum 1 year of experience in : customer service and sales cash handling and opening / closing procedures supervisory experience involving coaching, feedback, and training problem-solving issues related to customer service in day-to-day operations a fast-paced team environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred :

  • Experience with consultation-based customer service models
  • Experience analyzing sales metrics
  • Experience working in skincare or cosmetics
  • Experience in cross cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French or other languages

Woodfield Pay

$18.70 - $18.70 USD

30+ days ago
Related jobs
Lush
Schaumburg, Illinois

The Floor Leader role is all about making the world a better place one soap at a time!. As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. Together with your fellow leaders, you'll work to ensure that every aspect of the store is fir...

Simon Property Group
Schaumburg, Illinois

The Floor Leader role is all about making the world a better place one soap at a time!. As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. Together with your fellow leaders, you'll work to ensure that every aspect of the store is fir...

Marshalls
Harwood Heights, Illinois

Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Accurat...

Kirkland’s Home
Vernon Hills, Illinois

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal. Ability to work independe...

Ascena
Hoffman Estates, Illinois

Assist leadership team (Store Manager, ASM, SL) in the Roles Leader function. Assist Leadership Team in execution of merchandise and marketing promotion. Assist Leadership Team in New Hire on boarding and training of existing Associates. Prior sales leadership experience preferred. ...

Rivers Casino
Des Plaines, Illinois

Complies with all departmental rules, sidework assignments, and departmental procedures. Maintains a clean station at all times and performs assigned sidework duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc. Remains up to date on all Departmental Policies and Procedures....

AEO
Oak Brook, Illinois

You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers. As the Merchandise Leader, you are the Merchandis...

Rivers Casino
Des Plaines, Illinois

Complies with all departmental rules, side-work assignments, and departmental procedures. Remains up to date on all Departmental Policies and Procedures. Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, garnishments, money, etc. Must be able to stand an...

PVH
Rosemont, Illinois

Part Time Floor Supervisor - CALVIN KLEIN - Underwear Store. Floor Supervisors are part of the store management team focused delivering top line sales results. Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. Leads the effo...

Promoted
DoorDash
Geneva, Illinois

S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. ...