Business Control Manager

Job Description : Job Description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).

Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

The Enterprise Enforcement Action Oversight (EEAO) team is accountable for ensuring that the quality and content of documentation of key deliverables required by Consent Orders from various regulatory agencies such as the Consumer Financial Protection Bureau, the Office of the Comptroller of the Currency and the Securities and Exchange Commission, is sufficient to demonstrate that the changes required by the Order were delivered.

This may include documentation associated with the Enforcement Action Plans, Remediation Plans and Ongoing Progress Reporting.

Reporting includes periodic progress reports to the Board, Committees, and Regulators, as well as sustainability monitoring and dashboards.

Each enforcement action involves large stakeholder groups from various organizations across the enterprise, ongoing relationship management and education on the enforcement processes are a continual responsibility for the EEAO team.

Serve as consultants to the Enterprise Project Management Office, leveraging unique expertise with regulatory enforcement actions and regulator expectations, as governance frameworks, deliverable timelines, executive reporting, and tollgate processes are designed for each enforcement action received leveraging best practices developed by this team.

The Enterprise Enforcement Action Oversight team is part of Global Regulatory Relations, Enterprise Issues Management and Regulatory Remediation Oversight in Global Risk Management.

Responsibilities :

• Create, collate, edit, and finalize regulatory Progress Reports and other regulatory responses and will need to review multiple inputs and iterations to create a cohesive response on behalf of the enterprise
• Coordinate documents across key stakeholders, including Legal and Outside Counsel, to ensure consistency and alignment to Consent Orders
• Review and edit other MTM, Board, Regulator documents for consistency
• Monitor adherence to standards for Enforcement Action Plans, Remediation Plans, and ongoing Progress Reporting
• Maintain reporting calendar for Leadership Council, Compliance Committee, Board, and Regulators
• Coordinate routines for ongoing Progress Reports to the Board, regulators and other partners
• Engage with Regulatory Relations and EPMO on timelines related to Progress Reporting and regulatory exams
• Develop and oversee Consent Order Document Retention Requirements
• Escalate emerging risks related to timely and successful completion of Consent Orders

Required Qualifications :

5 or more years of experience and knowledge in banking and / or Merrill Edge and / or Merrill Lynch businesses, risk management, products, services, and processes.

Additional experience with business control functions and knowledge of second and third lines of defense.

• Proven ability to manage and drive / lead execution of multiple and often competing priorities to meet deadlines and adhere with policies, procedures and standards
• Highly developed analytical skills to lead gap assessments to identify areas of opportunity and recommend potential solutions based on data
• Excellent organizational skills, attention to detail, willing and able to work independently on regulatory matters in a fast-paced environment
• Critical thinker with the ability to analyze problems and identify both tactical and strategic solutions
• Track record demonstrating the ability to deliver effective, streamlined, executive messaging via both written and oral communication skills in a highly matrixed environment across multiple lines of business
• Proven ability to build lasting relationships at all levels of the organization with a key focus on collaboration, partnership, and teamwork
• Proficient at quickly adapting to shifting priorities, and delivering quality work products with speed and accuracy
• Advanced Microsoft Office skills, specifically Word, Excel, and Power Point
• Bachelor's Degree or equivalent experience

Desired Qualifications :

• Experience with addressing regulatory matters, regulatory responses and / or communications
• Six Sigma Black Belt or Master Black Belt Certification
• Paralegal experience
• Regulatory experience
• Records management experience
• Previous management and / or audit experience preferred
• Advanced Visio skills

Skills :

• Written Narrative Reports
• Written Presentation Skills
• Proofreading and Document Review
• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Decision Making
• Problem Solving

Shift :

1st shift (United States of America)

Hours Per Week :