Bilingual Recruitment Navigator

GENERAL SUMMARY

The Admissions, Recruitment and Outreach (ARO) department serves as the first point of contact for potential students expressing an interest in the Community College of Denver.

ARO is the primary resource for new, readmit, and transfer in student enrollment. The department coordinates recruitment and student outreach efforts in community settings and secondary education.

The department also educates students about and assists with the onboarding and steps to enrollment and registration processes.

This position promotes the college to the general public and provides general college navigation, admissions and registration counseling and assistance to prospective students.

This includes relationship-building and maintenance with key external contacts. The navigator promptly follows up with potential students via phone, written communications, web conferencing, and face to face interactions under the guiding philosophy recruit to retain and increase student enrollment.

Duties and Responsibilities

The Recruitment Navigator is primarily responsible for providing general college navigation, admissions and registration counseling and assistance to prospective students.

This includes, maintaining accurate records to guide goal attainment; and using various means of technology in both individual or group settings.

This position utilizes various software platforms to document, track, case manage, goal set and communicate with students and staff for retention purposes.

They promote the college at various targeted locations and events; and conduct individual or group workshops as determined.

The Recruitment Navigator also partners with other departments throughout the college, plans and participates in recruitment and registration events, and serves on key college committees / taskforces.

Qualifications

MINIMUM QUALIFICATIONS :

Education : Associate’s degree from an accredited institution.

Experience : Two (2) years of professional experience in higher education in Admissions, Financial Aid, Enrollment, Advising, High School Programs or a similar position.

Knowledge / Skills / Abilities :

• Strong interpersonal, analytical and communication skills, both written and verbal.
• Excellent organizational skills to manage multiple projects and to work independently or in a team.
• Demonstrated ability to work with diverse communities.
• Knowledge of admissions and registration processes.

Licensure / Certification : Valid Colorado driver’s license.

PREFERRED QUALIFICATIONS :

Experience : Bilingual. Fluency in English and another language (preferably Spanish).

Knowledge / Skills / Abilities :

• Knowledge of student information systems and software platforms, such as Banner, CRM Recruit, and Navigate. and Self-Service Banner student system.
• Strong computer skills with MS Outlook, Word, Excel, and relational databases desired.

Supplemental Information

Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues.

When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population.

At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students.