Product Readiness Manager

Description

PRIMARY DUTIES AND RESPONSIBILITES

Product Launch Leadership : Lead development, communication, and execution of comprehensive product launch strategy; including go-to-market and post-launch plans.

Coordinate launch meetings and development of communications and documentation.

Product Readiness : Work across organizational boundaries to ensure that all go-to-market goals and critical milestones are met.

Lead commercialization stakeholder meetings and communicate status, drive accountability for deliverables with clear dates and facilitate decision making.

Facilitate operational solutioning at a detailed level with cross functional teams. Manage program risk by identifying and communicating issues as well as mitigation plans to all levels including leadership and recommending solutions.

Define and Measure Success : Analyze operational product data, extract, and summarize to deliver management insights. Work with Business and Operational Leadership, Product Management, and Engineering to define product KPIs, ensure success of product launches can be measured and achieve business goals.

Define and build processes to track product performance using KPIs metrics, analytics, dashboards etc. Suggest ideas for improvement.

Voice of Client : Keep the voice and perspective of the customer present throughout the entire lifecycle of the product.

Facilitate, capture and use of team member and client feedback. Promote client-centric value propositions and positioning to inform commercialization strategy.

Tie product launches back to impacts to client journey in partnership with UX research team.

Change Management : Leverage change management principles to drive change with our internal stakeholders and clients. Sees the connection point across initiatives and calculates the impact to adoption.

Demonstrates flexibility and adaptability to ongoing changes.

Communication : Synthesizes information quickly and composes concise and tailored messaging to audiences. Effectively uses persuasion and negotiation techniques with boundary partners.

Builds networks of support for ideas to achieve successful delivery of initiatives.

• Training and Support Alignment : Ensures that marketing, sales, client care, internal comms, public relations and operations have all necessary information to effectively plan for, train and support new products and solutions being delivered.
• Process Improvement : Drives processes that elevate our go-to-marketing planning and ensuring operational readiness for product launches.

Champion continuous improvement using innovative ideas to increase effectiveness. Contribute to evolution of Product Center of Excellence standards and drive consistency within and across portfolios.

Travel required up to 10%

QUALIFICATIONS :

• Bachelor’s degree with 5 years of related experience
• Experience managing cross functional product implementation, and / or product management, and / or project or change management in B2B technology arena
• Demonstrated knowledge and understanding of product development lifecycle and product launch practices and processes
• Experience working with APIs or other technical applications, systems and devices is strongly desired
• Excellent communication skills, both verbal and written, to engage supporting departments and obtain buy-in
• Demonstrated success running projects that cross multiple departments, business units, processes, and technologies
• Demonstrated planning, analytical and organization skills with an ability to manage competing demands
• Strong collaborating and influencing skills with the ability to lead without positional authority
• Comfort and ability communicating with higher-level management
• Comfort communicating complex business and product ideas into language that is understood by all supporting departments
• Ability to gather and analyze information and data from multiple sources, prepare professional presentations, charts, graphs and tables of information for launch preparation
• Continuous learning mindset, displays eagerness to grow skillset of oneself and others, contributes to Center of Excellence thought leadership and standards
• Strong Microsoft Office skills (Word, PowerPoint, Excel)
• Excellent presentation skills

Drug Testing :

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.

However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and / or in company vehicles is prohibited.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more.

What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses which includes Cox Automotive and Cox Communications is forging a better future for us all.

Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO).

For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants / employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations : Cox accepts resumes only from agencies with which we formally engage their services.

Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.

Cox is not responsible for any fees or charges associated with unsolicited resumes.