Help Desk Specialist

Creative Financial Staffing
Federal Heights, CO, US
$50K-$65K a year
Permanent
Full-time

Position : Help Desk Specialist

About the Company :

Our client is an industry leader! They are seeking a full-time, permanent Help Desk Specialist to be a great addition to their Help Desk customer support team.

Here are a few reasons why you should apply :

  • Innovative and fast-growing technology leader.
  • Company is experiencing tremendous growth and has opportunities for advancement.
  • Family oriented, friendly culture

Job Description :

You will be providing tier 1-2 Technical Support to external clients utilizing the company's software, hardware, and services.

If you have experience working in a technical support or help desk environment, enjoy providing great customer service, and want to be a part of a fast-growing company helping the community, this may be the role for you!

Preferred Experience :

  • 1-3 years of Help Desk / Tech Support experience.
  • Experience troubleshooting hardware / software and networks.
  • Knowledge of basic networking comprehension (switching & server knowledge, Quality of service)
  • Knowledge of Windows Server, Active Directory, LAN, WAN, and wireless networks.
  • Provides excellent customer service.
  • Strong communication and interpersonal skills.
  • Ability to work a flexible schedule.

Bonus Experience :

  • Certifications in CompTIA A+, Network+ or CISCO.
  • Experience with Microsoft Teams.

Job Type :

Full-Time / Permanent

INMAR2024

CBMAR2024

LI-SR1

30+ days ago
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