Operations Manager

Job Description

Job Description

Do you want to be in complete control of your own destiny as opposed to anyone else being in control of it for you? Are you the most exhaustively competitive person that you know?

Do you absolutely hate losing more than you like winning?

Are you an independent thinker who can cast a vision for the teams performance? Do you work well under pressure and like to handle many tasks at once?

Do you persevere when faced with challenges? Do you want to work for leadership that will allow you to drive the company and get paid well into six figures based on your net contributions?

If this sounds exactly like you then please apply

Join the Paul Davis Team!

Operations Manager

Salary - $90,000-$110,000 total compensation (base + bonus)

The Operations Manager is responsible to recruit and coach all team members and recruit additional teammates and trade partners to sustain an already strong performance based office.

We are a full service $17M team growing 10% year over year. We handle mitigation, contents, laundry and rebuild in-house.

For candidates seeking career growth as our office scales, this role could be a transitional position towards General Manager.

Paul Davis Company Owned Stores offer excellent benefits to all full-time employees :

• Medical, Dental, Vision & 401(k) benefits
• Paid Holiday, Vacation & Sick Days
• Cell Phone Allowance
• Vehicle or Vehicle Allowance per company discretion
• Advancement Opportunities
• Life Insurance
• Paid maternity leave, paternity leave, adoption leave

Essential Duties / Responsibilities

• Recruit and coach team members, promote teambuilding and engagement
• Schedule and run effective meetings and weekly GS&Rs with direct report
• Confidently discuss financial / operational details on a regular basis with finance personnel and department leads
• Develop and execute plans to achieve production goals
• High level of responsibility for company budget maintenance
• Sustain cash flow, and maintain A / R to ensure gross margin
• Review and discuss sales objectives and have input on new sales initiatives
• Review job reports, WIP, and customer relations with AGM for backlog / contracts signed but jobs not started / flow of WIP / quality control / customer complaints
• Attend company business development events
• Review staffing and operational changes needed by departments for growth
• Participate and lead in the recruitment, hiring, and onboarding process of A player
• Responsible for coaching and developing A players with leadership development skills and position development skills
• Responsible for maintaining participation on insurance carrier programs

Competency Knowledge, Skills and Abilities

• Very proficient in Microsoft Office applications (Outlook, Word, Excel)
• Knowledge operating systems; RMS, Xactimate, and Symbility
• Restoration industry experience preferred
• Knowledge and ability to read and write mitigation and reconstruction estimates
• Knowledge of Reconstruction and Mitigation Project Management
• Knowledge of business development
• Customer Service Skills
• Communication skills (verbal and written)
• Coaching skills
• Problem Solving skills
• Situational Leadership skills
• Ability to read, interpret, and manage financial statements
• Ability to manage, lead, and coach a staff within an operation
• Ability to work independently
• Ability to work in a team environment and develop staff
• Ability to coordinate and manage jobs within the same time frames
• Ability to promote and sell our company and service
• Ability to pass maintain an acceptable background check and motor vehicle record check
• Stress Management and Composure
• Maintain a level of confidentiality
• Other duties as assigned

Required Education and Experience

• Bachelors Degree in Construction Management, Construction Engineering, Business Management or related field
• Three plus years experience in a Management role
• Three plus years experience in a Project Management and / or Estimator role
• Experience with reading and interpreting financial statements

Preferred Education and Experience

• Five to ten years experience in restoration or construction field
• Sales experience
• Leadership Development Trainings
• IICRC certifications

Physical Requirement

• Must be able to stay in a stationary position up to 75% of the time
• The person in this position needs to occasionally move about a customer job site (indoors and outdoors)
• Occasionally ascends and descends a ladder to service customer sites
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone and face to face
• Occasionally will lift up to 50lbs
• Ability to safely operate a company vehicle

Work Environment

The employee will be working indoors and outdoors.

Travel

This position will require up to 25% local travel to jobs sites, trainings, and company events (as needed).

Make an impact now : Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day.

We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.