HOYA and Seiko Driven by passion for innovation and development, Hoya Vision is constantly moving boundaries. By use of extensive research and cutting- edge technology we provide tailored optimized experiences - both for the eye care professional and the spectacle wearer.
Join The Hoya Vision Care Team!
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.
We are currently hiring a Customer Service Rep (8 : 00am 4 : 30pm Mon-Fri)
What’s in it for you?
- Health / Dental / Vision / Disability Insurance
- Tuition Reimbursement
- 401K plans
- PTO and Paid Holidays
- And more!
What you’ll do :
- Answer incoming calls from customers in a professional manner.
- Address and resolve customer requests and issues related to lab, lenses, services, pricing, product.
- Refer complaints of service failures to designated department managers for investigation.
- Give estimated order completion times, monitor own promise jobs, and notify customers of delays.
Qualifications :
- High School Diploma
- 2 years of telephone customer service experience a plus
- Able to read and write English
- Good communication skills, problem solving, and follow through.
By applying to this job, you are agreeing to receive an initial text, which you will have the ability to opt out of upon receipt.
At HOYA, our foundation is built upon a diverse and inclusive work environment. Together, our differences are key to maintaining an inclusive culture that supports and inspires employee's uniqueness.
Our differences ignite our innovation and connects us to our diverse customers and communities we serve.
We're passionate about maintaining an inclusive work environment, not only because it's the right thing to do, it promotes and celebrates differences.
We are also committed to providing equal opportunity to people of all races, ethnicities, religions, genders, sexual orientations, gender identifications, disabilities, ages, philosophies, and veteran statuses at all levels of the organization.
Hoya and Seiko Optical is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer and compensation to all qualified applicants and employees without regard to age, race, color, national origin, religion, gender, handicap or disability, or any other category protected by federal state or local law.
Remote Bilingual Customer Service Rep
A company is looking for a Remote Bilingual Customer Service Representative in Houston, TXKey Responsibilities:Collect and enter information into the central databaseRespond to incoming calls and make outbound calls regarding disaster assistanceMaintain and update the database system as necessaryReq...
Customer Service Rep (M- F 8:00am – 4:30pm)
We are currently hiring a Customer Service Rep. Address and resolve customer requests and issues related to lab, lenses, services, pricing, product. Answer incoming calls from customers in a professional manner. Refer complaints of service failures to designated department managers for investigation...
Customer Service Rep I
A company is looking for a Customer Service Rep I. ...
Customer Service Rep
Knowledge of principles and processes for providing customer and personal services, including customer, needs assessment, quality standards for services, and evaluation of customer satisfaction. Specialized experience for this position includes experience applying principles and processes to perform...
Remote Customer Service Rep
A company is looking for a Remote Customer Service Rep in Houston, TXKey Responsibilities:Collect and enter information from customers and clientsRespond to incoming calls and make occasional outbound calls regarding disaster assistanceMaintain and update the database system as necessaryRequired Qua...
Remote Customer Service Rep
Customer Service Representative. Apex Systems is seeking multiple Customer Service Representatives to join our esteemed healthcare client. Collect care-specific information for Primary Care or Specialty Care services. Track referrals to specialty care and request copies of films, CDs, test reports, ...
Customer Services Rep For Good Work
Customer Services Rep for good work, United Arab Emirates**. Fulfill customer service functions *Answer questions, give explanation, and solve problems for customers. Answer incoming calls outgoing calls from customers needing assistance. ...
Remote Customer Service Rep Up to 19/hour - No Degree Needed
We're seeking motivated individuals to join our growing team of remote customer service representatives. Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed). A strong desire to provide excellent customer service. Opportunity for growth: Develop valuable customer service skills....
Remote Customer Service Rep
Customer Service Representative. Apex Systems is seeking multiple Customer Service Representatives to join our esteemed healthcare client. Collect care-specific information for Primary Care or Specialty Care services. Track referrals to specialty care and request copies of films, CDs, test reports, ...
Clinical Lab Support Rep (M-F 7:00am -3:30pm with one assigned weekend) $5,000 sign-on bonus
Clinical Lab Support Rep (M-F 7:00am -3:30pm with one assigned weekend) $5,000 sign-on bonus-(240001ZQ). Patient ServicesPosition Status:R (Regular)-FT - Full-TimeShift:DayWork Schedule:M-F 7:00am -3:30pm with one assigned weekend. Maintain Lab Customer Service Desk files. Administrative Support / C...