Duties :
- Greet and welcome patients and visitors at the front desk
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments
- Maintain patient records and update necessary information in the system
- Assist with billing and coding tasks as needed
- Handle incoming and outgoing mail and correspondence
- Keep the front desk area clean and organized
Qualifications :
- Previous experience working as a front desk receptionist in a dental or medical office preferred
- Familiarity with eClinicalWorks, Eaglesoft, Epic, or other dental / medical office systems is a plus
- Strong knowledge of dental or medical terminology is beneficial
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and other office equipment
- Detail-oriented with strong organizational skills
If you are a friendly, professional individual with experience working as a front desk receptionist in a dental or medical office, we would love to hear from you.
Join our team and contribute to providing exceptional patient care in a welcoming environment.
Please note that this position requires working at the front desk of our dental office.
Job Types : Full-time, Part-time
Pay : $13.00 - $15.00 per hour
Expected hours : 40 per week
Schedule :
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute / relocate :
Palos Hills, IL 60465 : Reliably commute or planning to relocate before starting work (Required)
Experience :
Customer service : 1 year (Preferred)
Work Location : In person
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