Director, Employee Communications

Director, Employee Communications

We are hiring a Director of Employee Communications to help lead our employee communications team. A significant responsibility of this position will be reimagining and driving an employee communications strategy to better connect with the company’s 8,000+ employees with the goal of driving alignment and engagement for our distributed workforce.

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

The right candidate should be a driven, passionate, strategic, and out-front leader looking to work in a fast-paced, growing company.

The Director of Employee Communications will report to the Sr. Director, Real Estate & Employee Communications and will be an active player on the communications leadership team as well as a critical business partner to various leaders across a variety of organizations including HR, Tech and Sales.

The Director, Employee Communications must have an excellent understanding of Zillow’s strategy, an ability to communicate it clearly and effectively, knowledge of change management tools and practices, and the ability to encourage the confidence of the leadership team through their counsel.

Job Responsibilities :

• Strategic thought partner to company leadership including executives on company priorities and initiatives, providing communications counsel and strategy for broad internal Zillow Group employee base.
• Develop and scale an employee communications strategy crafted to serve a distributed, in alignment with the company’s CloudHQ strategy.
• Developing and implementing communications strategies that creatively drive business objectives, culture and employee engagement.
• Growing employee understanding of major strategic business initiatives.
• Elevate visibility of company executives internally through executive communications strategy in close partnership with the Corporate Communications team.
• Serving as a trusted liaison for multiple, sophisticated lines of business and providing counsel to executive leaders.
• Building campaigns and strategic plans to drive engagement and action from employees.
• Leading a team with a high volume of work and high impact to the company.

Who you are

• 12+ years of experience in communications with experience driving internal communications teams with a Bachelor's degree, preferably in Journalism, Communications or Marketing.
• Can develop strategy, demonstrate initiative and secure buy-in from partners of all levels, including executive leadership.
• Shown leadership experience leading internal teams as well as budgets to achieve success.
• Excellent writer able to draft nuanced communications on a variety of topics; skilled communicator, with shown experience in business communications.
• Ability to effectively navigate through ambiguity; decides and acts without having the picture totally defined; appropriately changes strategy in response to new information.
• Drives for results makes things happen and conveys a sense of urgency.
• Passion for leadership and developing high impact teams.
• High standards for design and writing, utmost attention to detail, and ability to accelerate projects and multi-task.
• Creative problem solver with a focus on solutions that bring company strategy and culture to life.
• Committed to achieving goals and skilled in effective communication within the company, at all levels.
• Ability to execute work using different types of employee engagement channels (Slack, video, Zoom, slides, email, etc.).
• Strong experience speech / ghostwriting for executives and mentor speakers to excel.
• Sensitivity, emotional intelligence and understanding for a diverse group of people across all levels, departments and geographies.
• Entrepreneurial, collaborative, hands-on style, with an eye toward action and improvement.
• Experience driving internal live, virtual and hybrid events with knowledge of live event production is a plus.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people. As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences.

Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move.

The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits.

These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.

We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires accommodation, please contact your recruiter directly.

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