Job Description
Job Description
Are you a skilled mechanic ready to take on a challenging and rewarding role? Look no further! We're seeking a dedicated professional to join our team as a Field Service Technician.
Are you ready to be part of something bigger, where your skills truly make an impact? Wolter is not just a workplace; it's a family, a dynamic team dedicated to moving, storing, and powering the world more efficiently.
Join us in making a difference and advancing your career!
Why Wolter?
- Mission-Driven Culture : At Wolter, we're on a mission to move, store, and power the world more efficiently. As part of our family, you play a crucial role in making this vision a reality.
- Connected Like Family : Join a team that values collaboration and camaraderie. You're not just an employee; you're an integral part of a supportive community.
- Endless Learning Opportunities : Grow with us by attending regular service training classes. Stay ahead in your field and keep your knowledge sharp on the latest products.
- Cutting-Edge Technology : Work on repairing powered industrial equipment, including LP Gas, diesel, and electric trucks.
We're at the forefront of innovation!
Your Impact Matters : As a Service Technician, your work directly impacts the efficiency and success of our customers.
Be proud of the difference you make every day.
Your Responsibilities :
- Complete all assigned service jobs with precision and dedication.
- Collaborate with the Road Lead Technician, ensuring effective communication on any technical challenges or unusual service problems.
- Attend service training classes to stay up to date on new products and refresh your knowledge on less encountered ones.
- Submit daily paperwork promptly, including timecards and maintenance reports with customer signatures.
- Maintain open communication with dispatchers and the service office, updating them on job status and availability for new assignments.
- Identify jobs that should be sent to our shop for repair, providing valuable recommendations based on complexity or safety reasons.
- Develop and nurture relationships with territory sales representatives, keeping them informed of potential sales opportunities.
- Always uphold safety rules and policies, ensuring a secure working environment.
Essential Skills and Experience :
- Very good skills in repairing powered industrial equipment.
- Strong customer orientation with excellent communication skills (written and verbal).
- Time management expertise to handle multiple priorities.
- Basic computer proficiency and familiarity with laptop fundamentals.
- Ownership of necessary tools for repairs, per our recommended tool list.
- Valid driver’s license and a good driving record.
- Certification to operate material handling equipment.
- Commitment to the company's vision and mission.
What Makes Us Exceptional :
- Competitive Compensation : We value your hard work and believe in recognizing it. Enjoy a competitive salary that mirrors your skills and unwavering dedication.
- Career Advancement Opportunities : Your journey at Wolter is as important as your destination. We cultivate a culture of growth, offering clear pathways for career progression.
Your success is our success!
Continuous Learning : Embrace a culture of lifelong learning with regular access to training and development opportunities.
Stay ahead of industry trends, continually enhancing your skills.
- Supportive Work Environment : Join a team that feels like family. We prioritize collaboration, open communication, and a supportive atmosphere where every voice is heard.
- Mission-Driven Impact : Be part of something bigger! Our mission to move, store, and power the world more efficiently is the driving force behind everything we do.
Your work makes a tangible impact every day.
- Cutting-Edge Technology : Engage with state-of-the-art equipment and the latest industry innovations. Be at the forefront of technology in a role that challenges and excites.
- Comprehensive Benefits Package :
- Health Insurance : Your well-being is our priority. Access top-notch medical, dental, and vision insurance plans for you and your family.
- Pet Insurance : We understand your furry friends are family too. Enjoy peace of mind with our pet insurance coverage, ensuring the well-being of your beloved pets.
- Life Insurance : Secure your future and your loved ones' with our robust life insurance coverage, providing a comforting safety net.
- Paid Time Off (PTO) : Achieve a healthy work-life balance with our generous PTO policy. Take the time you need to recharge and savor life outside of work.
- Continuous Learning Opportunities : Foster your growth with regular training and development programs, staying at the forefront of industry trends.
- Career Advancement : Your career journey is significant to us. Explore diverse career paths within the organization, supported by mentorship programs and clear advancement opportunities.
- 401(k) Retirement Savings Plan : Plan for a secure future with our 401(k) retirement savings plan, ensuring financial well-being beyond your working years.
Our mission is to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.
We are proud to be an Affirmative Action / Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job offers are contingent upon satisfactory drug screen and driving record results.
Ready to make an impact? Apply now! Your journey with Wolter awaits, where you're not just an employee but a valued member of our family.
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