Search jobs > Fremont, CA > Product support specialist
A company is looking for a Product Support Specialist - Tier II in the SaaS / EMR / Healthcare IT field.Key Responsibilities : Maintain advanced understanding of the Therapy industry and the Company's products / servicesDeliver timely and effective support, troubleshoot complex issues, and document interactionsAssist Tier 1 support, create / edit knowledge base, and resolve complex client inquiriesRequired Qualifications : Bachelor's degree or relevant experience5+ years of software application support in a SaaS environment3+ years of Raintree Software Support ExperienceHigh technical aptitude and medical / clinical experience preferredWorking knowledge of EMR / EHR medical software applications is a plus
Product Support Specialist - Tier II
Key Responsibilities:Maintain advanced understanding of the Therapy industry and the Company's products/servicesDeliver timely and effective support, troubleshoot complex issues, and document interactionsAssist Tier 1 support, create/edit knowledge base, and resolve complex client inquiriesRequired ...
Product Support Specialist V
Clearly define and prioritize project goals, ensuring alignment with the overall product vision and team's objectives. Foster a collaborative and productive team environment, facilitating effective communication, resolving conflicts, and encouraging knowledge sharing. As an equal opportunity employe...
Product Support Specialist FAA Pilot Certification
A company is looking for a Product Support Specialist. ...
Product Manager II - Enterprise Capability Specialist
While in the commercialization team, we develop partner networks to support increased productivity, speed, and innovation. Analyze and Visualize Data: Utilize advanced analytical skills to interpret complex data, identify gaps and opportunities, and create clear, insightful visualizations and archit...
Senior Product Support Specialist
A company is looking for a Senior Product Support Specialist to provide technical support and enhance customer satisfaction. ...
Live Support, Clinical Research Operations Specialist II (REACT) (Fixed-Term: 12 months)
The Clinical Research Operations Specialist II will be responsible for providing study sites with live support and the overall site management of virtual and multisite operations. SCCR is seeking a Clinical Research Operations Specialist II to conduct and manage a large multi-site clinical trial in ...
Salesforce Admin. / Tier II Technical Support Specialist
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. During the daily course of troubleshooting hardware and software issues, the Tier 2 Specia...
Product Support Quotation Specialist
Peterson Cat has a need for a Product Support Quotation Specialist who can be based at any Peterson location. Keep abreast of all major initiatives by Caterpillar including pricing programs, new products and services offered by allied companies. ...
Product Sourcing Specialist II
Drive full awareness of alternative product and process changes, which will impact supply chain and manufacture. Coordinate with internal cross-functional teams and external agencies to ensure that products are compliant to all relevant standards and have all country certifications required for sale...
Vehicle Operations Support Specialist II
Maintain constant communication with commercial accounts department, customer support team, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of lot operations activities. Actively participate in support of all safety activities aligned with...