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Customer Success Onboarding Specialist

VirtualVocations
Nashville, Tennessee, United States
Full-time

A company is looking for a Customer Success - Onboarding Specialist.Key ResponsibilitiesServe as the main point of contact for new customers, ensuring successful onboarding onto the platformCommunicate technical issues and product concerns to internal team membersCollaborate with Customer Ops leadership to enhance the overall customer experienceRequired Qualifications2+ years of customer success experience, preferably in implementation or onboardingExperience with SaaS or technically complex product supportFamiliarity with Zendesk or other ticketing systemsExperience in a fast-paced start-up environmentAbility to work autonomously and take ownership of responsibilities

1 day ago
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