Benefits :
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
Join our team as a Front Desk Supervisor / Manager on Duty. We are looking for a dedicated individual to oversee the front desk operations, ensuring exceptional guest services and efficient management.
This role offers a competitive salary and the opportunity to work in a vibrant hospitality environment.
Qualifications
- Previous experience in hospitality management or hotel management
- Proficiency in guest services and customer service
- Strong communication skills, both verbal and written
- Ability to multitask and work effectively under pressure
- Familiarity with various reservation systems
- Excellent organizational skills and attention to detail
- If you are a dynamic professional with a passion for hospitality, possess excellent leadership qualities, and thrive in a fast-paced environment, we invite you to apply for the Front Desk Manager position
Responsibilities
- Manage front desk staff and daily operations
- Coordinate guest check-ins and check-outs
- Handle reservations, cancellations, and inquiries
- Oversee night audit procedures
- Ensure smooth functioning of phone systems
- Address guest concerns and provide solutions promptly
- Collaborate with other departments to enhance the overall guest experience
Schedule
- Day shift
- Evenings as needed
- Holidays
- Morning shift
- Nights as needed
- On call
- Overtime
- Weekends as needed
Expected hours : 40 - 45 per week
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