Sales Specialist - Roofing & Gutters

Job Description

Job Description

Description : COMPANY OVERVIEW :

COMPANY OVERVIEW :

Founded in 2005, Guardian Operations ( Guardian ) provides repair / replacement roofing services and gutter services to residential and light commercial customers throughout the Puget Sound.

Guardian is one of the best small businesses on the West Coast and the Guardian brand is synonymous with exceptional service and integrity in all areas.

The Guardian team is 100% focused on repair and replacement and gutter installation (i.e. no new construction). The company has increased gross revenue by 60% over the past five (5) years as a direct result of our outstanding local reputation, operating with an exceptionally qualified and tenured team, and a belief that our customers are for life.

With the support of Skylight Capital, Guardian is excited to soon serve the Portland metro and surrounding areas, beginning August 1st.

POSITION OVERVIEW :

As a Sales Technician, you will be responsible for continuously providing high-quality results and representing the Guardian brand.

Additionally, you will interact and engage with our customers providing exceptional service, care and concern for their project while adhering to Guardian policy.

The Sales Technician will be responsible for conducting thorough inspections of customers’ homes and presenting the findings and solutions while adhering to the Guardian Sales System.

Our most successful Sales Technicians are motivated, results-oriented, critical thinkers who enjoy building relationships and helping clients.

KEY RESPONSIBILITIES :

• Sell the clients of the Company complete roofing systems as well as roofing repairs and maintenance, utilizing the residential sales, measuring and pricing system.
• Always explain to the client what their roofing system needs are and the reason for the recommendations to provide potential clients the best option for their needs.
• At all times, be safety-conscious on both the job site and driving in accordance with Company policy.
• Always take care of potential clients’ time and property, which includes wearing shoe covers while in the clients’ homes.
• Explain and sell the Club Membership program to all potential clients.
• After successful completion of the 60-day training period, which is subject to review, you will be required to maintain 10 new leads per week.

leads are generated for you) Additional customer appointments may be needed, termed as follow-up appointments, that are not subject to this 10 lead total.

• Maintain a closing ratio of 40% or greater for Roof Replacements and 50% on Repair and Maintenance cost centers. This rounds to $100,000 per month in total sales.
• Complete the necessary paperwork to process sold jobs in a timely manner, adhering to the 24-hour turnaround time from point of sale to delivered to the office for processing.
• As with all employees, you are required to obey all team rules as outlined in the Company Handbook.
• Maintain the company vehicle in accordance to the cleanliness standards outlined in the Company Handbook and internal paperwork.

Additionally, the company vehicle is one of the best billboards at the Company’s disposal. With that in mind, park the truck for the maximum impact of the billboard whenever possible.

Requirements : QUALIFICATIONS :

QUALIFICATIONS :

• High School Diploma or Equivalent / Bachelor ’s Degree in relevant field preferred
• Coordinate daily work with multiple crews.
• Manage job costs and installation quality.
• 2-5 years outside sales experience
• Excellent communication skills. Able to build strong trust level with clients and provide a great experience before, during and after the project.
• Excellent time management & organization skills.
• Business and financial knowledge.
• Strong ability to help others succeed.
• Ability to climb a ladder
• Ability to lift up to 40 lbs
• Ability to be on roofs up to 40 ft tall
• Ability to maneuver tight crawl spaces and attics- less than one hour per day

PERSONAL ATTRIBUTES :

• Makes decisions with the client’s needs in mind.
• Supports decisions made by management.
• Works independently without close supervision.
• Able to think ahead, plan and prioritize workload.
• Produces work that is accurate and complete.
• Maintains focus and productivity under stressful conditions.
• Maintains an optimistic viewpoint that anticipates positive outcomes.
• Creative in their approach to solving problems.
• Prioritizes work and juggles multiple projects effectively.
• Able to work under pressure and to meet deadlines.

LOCATION :

• Greater Seattle area, location varies daily depending on appointment sites.
• Guardian's Facility is located in Auburn, Wa
• Target start date : November 4th.

WHAT WE OFFER :

• Highly commission structure, this is a commission only position.
• $2,000 biweekly stipend during initial 4 pay periods.
• Medical, Dental, Vision and Supplemental Insurance Plans.
• 100% paid accident insurance for all Guardian employees.
• Company Vehicle and Gas Card.
• Tool stipend for field employees.
• Career growth and advancement opportunities.
• FSA and 401K accounts.
• The extras :
• $1,500 Employee referral bonus.
• Pet-friendly office environment.
• Employee appreciation events.
• Company swag.
• Excellent company culture, we celebrate the big and small wins as a team!

Guardian is an equal opportunity employer. Our goal is to be an inclusive and equitable place to live, work, and play.