Position Description
General Description of Duties :
This position assists with various clerical, administrative and customer service tasks, in addition to other duties, in the fast paced, daily operation of a service center.
The position involves regular communication with customers and ABF Freight management to ensure timely pickup and delivery of freight and complete customer satisfaction.
Qualifications :
- Good verbal and written communication skills are required.
- Good typing / data entry and clerical skills are required.
- Must be able to follow instructions and procedures.
- Must be organized and able to multi-task and prioritize workload.
- Must manage time efficiently and work with a sense of urgency to meet deadlines.
- Must be willing to work evenings and on an as-needed basis.
- Experience in billing, collections, tracing, ten-key and OS&D is preferred.
- Experience in the transportation industry is preferred.
- Proficiency in Microsoft Office Applications (Word, Excel and Outlook) is preferred.
Work Hours :
- Generally, Monday through Friday, evening, and daytime shifts
- Must be willing to work evenings and on an as-needed basis
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