A company is looking for a Senior Production Support Analyst to provide high-level customer service and support for their product suite.
Key ResponsibilitiesAssist in intake, triage, and resolution of support ticketsProvide detailed Root Cause Analysis for data and application-related issuesCollaborate with Product and Engineering teams to advocate for resolution of production bugs and feature enhancementsRequired Qualifications3-5 years as a technical, data, or support analyst / engineer or relative experienceHigh proficiency in SQL and data analysisUnderstanding of Kanban / Scrum / Agile processesExperience with investigating API, application, data, and infrastructure-related errors and issuesExperience with AWS cloud infrastructure, Redshift, New Relic, and Postman is a plus
Senior Production Support Specialist
A company is looking for a Senior Production Support Specialist to join their Fulfillment Production Support team. ...
Senior Analyst, IT Client Support
IT Client Support is responsible for providing Tier 2+ support for software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals. This position supports Cardinal Health's Ontario, CA Medical Distribution facility and provides on-...
Senior Application Support Analyst
A company is looking for a Senior Application Support Analyst to assist customers in effectively utilizing their software to meet business objectives. ...
Senior Support Analyst (Req. 29507)
Under the supervision of the Director of IT Support Services, the Senior Support Analyst maintains the law school technology equipment including desktops, laptops, printers, tablets, etc. Primarily responsible for providing high level technology systems and support services to the general law school...
Senior IT Support Analyst
A company is looking for an IT Support Analyst, Senior. ...
Senior IS Applications Analyst, Operations( Back-end & Automation Support)
Senior IS Applications Analyst, Operations( Back-end & Automation Support) is responsible for designing, developing, and implementing solutions using Azure database, Python, C Sharp and more. ERP and time-tracking systems that support over 122,000 employees. Contributes to the design of a service de...
Financial Services Business Systems Analyst
We are seeking a highly skilled Financial Services Business Systems Analyst to join our dynamic team in the Los Angeles area. Minimum of 5 years of experience as a Business Systems Analyst in the financial services industry. Conduct thorough analysis of business and financial systems to identify opp...
Senior Software Engineer (Front-End)
The Disney Entertainment & ESPN Technology (DEE&T) Commerce, Growth and Identity Client Engineering organization delivers experiences across Disney+, Hulu, ESPN+, and Star+ built on a common platform and shared technology. Collaborates closely with product and project management to translate require...
IT Technical Support Specialist
Under general supervision from the Network System Administrator (NSA) and IT (Information Technology) Director, provide technical client support for the Department of Intercollegiate Athletics (DIA). ...
Business Systems Analyst, Library Systems
We are seeking an enthusiastic professional to join the Collection Systems team as a Business Systems Analyst, Library Systems within Getty Digital's Collection Platforms & Data department. Business Systems Analyst, Library Systems. This position reports to the Product Manager, Library & Archival Sy...