Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service?
Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.
BE PART OF THE CONNECTION
At Spectrum, we keep more than 31 million customers connected. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products.
Every day, your work will strengthen connections between Spectrum and our customers.
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST
- Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
- Representing a Fortune 100 company and being the voice of Spectrum
- Troubleshooting and resolving technical issues related to cable and video services
- Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
- Resolving TV inquiries while creating best-in-class customer experiences
- Working in an open, friendly environment with a supportive, energetic team
Were a large organization with bustling 24 / 7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business.
If you enjoy talking to people and fast-paced work, youll thrive inside our customer service environment.
WHAT YOULL BRING TO SPECTRUM
Required Qualifications
- Education : High school diploma or equivalent
- Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
- Language : Ability to read, write, speak and understand English
Preferred Qualifications
- Experience : 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
- Technical Skills : MS Office, computer skills, typing
- Skills : Communication, organization, time management, multi-tasking, customer service
- Abilities : Dependable, professional, solution-oriented, results-driven, resilient
SPECTRUM CONNECTS YOU TO MORE
- Tools + Tech : Work with innovative, customer service technology and information systems
- Supportive Teams : Learn from managers and work with team-oriented colleagues who want you to grow and succeed
- Competitive Pay : Generous $20 per hour starting pay
- Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company
- Learning Cultur e : We invest in your learning, and provide paid training and coaching to help you succeed
- Total Rewards : Our comprehensive benefits are among the best in the industry
connect a friend to this opportunity or sign up for job alerts !
CRP113 2024-40455 2024
Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, youre joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability / vets. Learn about our inclusive culture.
Required
Preferred
Job Industries
- Customer Service
Rep 1, Cust Svc Video Repair
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Are you a tech-savvy problem solver? Do you have the pat...
Rep 1, Cust Svc Video Repair
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Are you a tech-savvy problem solver? Do you have the pat...
Cashier
As a Cashier, you welcome guests when they enter the restaurant, making personalized and authentic connections. ...
Implementation Administrative Assistant
A company is looking for an Implementation Administrative Assistant to support their implementation team during the insurance benefit open enrollment season. ...
Call Center Representative
Join Lap of Love as a Call Center Representative and Love What You Do!. Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. Experience working in high call volume...
Medical Customer Service Specialist ( Spectrum )
Medical Customer Service Specialist ( Spectrum )**. Job Summary:** This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients with resolving medical claims. Provide information to Client ...
Administrative Assistant, Evs
The Administrative Assistant provides clerical support for the Environmental Services department by processing and disseminating information and performing receptionist scheduling and administrative duties. Years Administrative Preferred. ...
Customer Service Specialist - Remote Work
We are looking for a Customer Service Sales Support to join our team. The successful candidate will be responsible for providing customer service and Sales support to our Members. Excellent customer service and phone etiquette skills. Previous experience in a customer service role. ...
Administrative Assistant Work From Home - Part-time Focus Group Panelist (up To $750/week)
If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income. Administrative A...
Hr Customer Service Center Specialist
HR Customer Service Center Specialist **HR Customer Service Center Specialist**. Summary:**The HCS HR Customer Service Center Specialist serves as the first point of contact for Human Resources information for employees and managers who have general questions or issues relating to benefit...