Description
Position Summary :
Our Senior Distribution Center Manager leads a regional distribution, (
- Plans, directs, organizes and controls warehousing, distribution, and transportation activities for the DC.
- Directs operations managers to coordinate, motivate, and direct all staff within the operation. This includes regular staff meetings to ensure daily objectives are clear and on target.
- Works cross-functionally with company's customer fulfillment team to ensure customer orders are processed according to business standards.
- Ensure facility is properly organized and has manpower, equipment and systems to perform all necessary functions efficiently and accurately.
- Hires, develops, and maintains a productive team via training, coaching, and career development.
- Oversees DC operations ensuring policies and procedures are followed and systems are adequate to comply with company quality, safety and HR requirements
- Manages local RDC budget.
- Ensures that all department operating standards are understood and maintained. Routinely reviews actual production levels versus expected / budgeted levels with staff.
- Reviews key performance indicators and determines necessary changes to meet future needs.
- Identifies root causes for gaps by analyzing historical and current data, as well as RDC, company and industry trends.
- Guides local management team in development of action plans regarding operational gaps.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
- Bachelor's Degree in logistics, business, or related field required.
- 10+ years' experience in distribution and fulfillment in both B2B and B2C.
- 3-5 years of experience at a manager or senior manager level in a distribution operation.
Skills, Abilities, and Knowledge
- Strong leadership abilities that motivate, focus and foster a team-oriented approach with capability to work in a hands-on environment.
- Strong organization, prioritization, decision making, problem solving and conflict management skills.
- Skilled in Microsoft Office (Excel, Word and PowerPoint) and web-based OMS / ERP / WMS software. Working knowledge of Manhattan management system preferred.
- Effective communication and interpersonal skills; ability to network professionally.
- Ability to adapt to changes while maintaining productivity measures.
- Strong problem-solving skills, including problem definition, data collection and decision-making.
Travel
Minimal travel may be required.
COMPETENCIES
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation;
Able to deal with frequent change, delays, or unexpected events.
- Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks;
Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence;
Takes calculated risks to accomplish goals.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions;
Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions; Follows through on commitments.
SUPERVISOR RESPONSIBILITIES
Sr. Manager : Plans, organizes, evaluates, and directs the employees within the department function. Has direct reports.
PHYSICAL REQUIREMENTS
This position is subject to light work : Exerting up to 50 pounds of force occasionally and / or up to 20 pounds of force frequently.
Physical Activities
This position is subject to the following physical activities : standing, walking, talking, and hearing.
Visual Acuity
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures;
transcribing; viewing a computer terminal.
Working Conditions
- This position will be subject to both an office environment and warehouse environment, working near the shipping and receiving docks.