Admissions and Marketing Director
Prestige Care - Chehalem Rehab Center
Newberg, OR
Pay Rate : Hourly Pay Rate Maximum : 37 Pay Rate Minimum : 28
POSITION SUMMARY
The Admissions and Marketing Director is responsible for overseeing the admissions process at a skillednursing center in partnership with the Administrator and Director of Nursing Services (DNS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Establishes and maintains professional relationships with community members, hospital leadership,discharge coordinators, caseworkers, physicians, senior living communities, senior centers, and allother admission sources to generate consistent admissions and repeat referral sources.
2. Acts as the initial contact for health care discharge planners, families, and other responsible parties torespond to admissions referrals.
Promptly responds to all referrals and inquires. May require respondingafter hours and on weekends.
3. Facilitates daily communication with discharger planners and community representatives to assessneeds of prospective patient and manage the admissions process.
4. Screens and reviews potential admissions. Collaborates with the clinical team to identify care goals toensure that adequate resources, environments, and services can be provided to prospective patients.
Provides resources for alternative placement when necessary.
5. Works with Administrator, DNS, and regional leadership in decision making process for admissions.Exercises ethical and sound decision making in carrying out the admissions work of the center.
6. Partners with the Administrator and DNS to ensure that personnel are available to maintain the highestpracticable level of physical, mental, and psychosocial well-being for the prospective patient and meetsthe state and federal regulations for staffing.
7. Coordinates the admission process of each new patient including initial screening, admission paperwork,communicating with all departments to prepare for new admission, and ensuring patient room is readybefore the patient arrives.
8. Completes required admission paperwork with the patient and / or patient’s agent. Communicates admissioninformation orally and in writing to the admissions team
9. Develops and implements programsto promote the center to community hospitals and agencies inaccordance with Prestige marketing plans and as recommended by the regional team.
10. Provides tours to prospective patients and patient’s agent. Highlights service offerings and differentiators.
11. Manages the admission department budget in partnership with the Administrator.
12. Participates as part of the leadership team by actively contributing with problem solving, decision making,center and company-wide initiatives, and attending leadership team meetings.
13. Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES
1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
2. Supports a dignified and caring atmosphere with residents, residents’ families, visitors, and staff.
3. Protects privacy and confidentiality of information pertaining to residents, team members, thedepartment / center / community, and company information and records.
4. Maintains a safe and secure working environment and practices safe working habits
QUALIFICATIONS AND EXPERIENCE
Minimum of 2 years’ experience working in skilled nursing or hospital setting. Excellent written andoral communication skills.
Individual must be a team player, well organized, self-motivated, andflexible. Experience with admission coordination, marketing plans, and public relations preferred.
EDUCATION
Associates Degree or equivalent knowledge and skills obtained through a combination of education,training, and experience.