PT Virtual Advisor

PT Virtual Advisor

MAJOR RESPONSIBILITIES :

Essential Job Functions

Initiate and maintain systematic and frequent contact with advisees. Manage a caseload of new students through the application process up to registration.

Advise students about degree pathways and academic requirements.

Advise prospective students and families about the admissions and enrollment process; application, testing requirements, orientation, transcript, immunization, and FAFSA.

Follow-up with applicants regarding outstanding documents required for registration.

• Input immunization records, high school and college transcripts, residency updates, and test scores / records to update student’s admissions status.
• Refer students to the appropriate specialized staff for such issues as disability services, counseling, international student services, financial assistance, tutoring, etc.

Additional Job Functions

• Serve as a liaison and foster intentional relationships with other advisors, offices, and
• departments.
• Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, and state and federal mandates.
• Performs other duties as assigned.

REQUIRED / MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities :

• Ability to demonstrate the College values
• Knowledge of admissions processes and requirements.
• Knowledge of TSIA and academic requirements.
• Knowledge of intentional and proactive advising practices.
• Knowledge of institutional policies and procedures.
• Understand the institution's interpretation of FERPA rules of the release of student information to faculty, parents, students, etc.
• Understand and be able to use MySanJac GPS to perform and interpret educational planning and degree audits.
• Know graduation requirements for future planning.
• Detail oriented in order to maintain accurate records (including electronic records) of interactions with students.
• Be a student advocate when appropriate.
• Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.
• Knowledge of other student support services and specialized staff for such issues as disability services, counseling, financial assistance, tutoring, etc.
• Have working knowledge of Banner Student module and We
• Must be extremely accurate and have excellent communication, proof-reading, grammar and spelling skills
• Must be willing to adapt to changes in policies and procedures
• Must be able to work unsupervised and multitask in a fast-paced office environment
• Must possess personal PC computer literacy
• Must possess outstanding customer service skills and interpersonal skills
• Must be team-oriented with the ability to work well with other staff members in the development
• In-depth knowledge of Banner Student modules (preferred)
• In-depth knowledge of current Texas Higher Education Coordinating Board rules and regulations (preferred)
• In-depth knowledge of and ability to enforce institutional policies and procedures (preferred)
• Understanding of FERPA law (preferred)

Education and Experience :

Required Education :

Associate degree or three years of related experience

Preferred Education and Experience :

• Bachelor’s degree
• Bilingual candidates are encouraged to apply

ADDITIONAL INFORMATION

Remote Work Opportunities :

Although, this position is considered completely remote, the duties of this position require a physical presence at the assigned on-site work location for training and other required meetings.

Work Environment

Office environment

Physical Activity

Lifting up to 25 pounds of force