Refer a friend :
End User Support Technician (Helpdesk Technician) (6+ Month assignment)
Location : Onsite at Basking Ridge, NJ - 5 days a week
Rate : 29-31hr
Perform analysis, diagnosis, and resolution of complex hardware and software problems for end users within defined service level agreements for headquarters-based users.
Coordinates problem and project resolution with Infrastructure and Operations to minimize disruption and downtime.
Act as level 2 support escalation from walk-up and call center according to SLA's per ticket priority.
Act as a junior system administrator to perform routine tasks to maintain operations such as, but not limited to, account lifecycle management (creation, modification).
Provides instruction and training to end users in troubleshooting, maintenance, and use of applications & hardware. Develop written knowledge items used for troubleshooting and training purposes.
Perform moves, adds, and changes (MAC) requests for new and existing staff. Accountable for new hire hardware / software setup and initial training on support procedures and standard applications.
Maintain telephony systems. Perform MAC's in voicemail system and configure phones.
Provide onsite support for launch meetings, national / regional meetings, and audit activities to ensure all IT-related needs are met.
Skills :
Minimum 2 years IT Support or related experience.
Excellent technical knowledge of PC and Mac hardware platforms
Outstanding customer service skills Ability to develop technical documentation
Ability to work with various customers and partners effectively.
Ability to effectively troubleshoot various software issues effectively.
Effective interpersonal skills and relationship-building skills Strong written and oral communication skills.
Ability to present ideas in user-friendly language.
Analytical and problem-solving abilities, with keen attention to detail.
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Strong knowledge of Microsoft Windows 10 and Office 365
Laptop hardware and phone support
General networking knowledge
INDH
End User Support Technician (Helpdesk Technician) (6+ Month assignment)
End User Support Technician (Helpdesk Technician) (6+ Month assignment). Perform analysis, diagnosis, and resolution of complex hardware and software problems for end users within defined service level agreements for headquarters-based users. Provides instruction and training to end users in trouble...
End User Support Technician
Perform analysis, diagnosis, and resolution of complex hardware and software problems for end users within defined service level agreements for headquarters-based users. Provides instruction and training to end users in troubleshooting, maintenance, and use of applications & hardware. Ability to pre...
Inventory Control Technician - OR Support Services - P/T with Benefits Day
It's also about how we support one another and how we show up for our community. A day in the life of Inventory Control Technician at Hackensack Meridian Health includes:. As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Heal...
Behavioral Technician (No Experience Necessary, Free Training Provided)
Behavioral Technician (No Experience Necessary, Free Training Provided)Department:Behavior TechnicianLocation:East Hanover, NJKickstart a rewarding career in Applied Behavior Analysis (ABA) by joining our mission to empower children with Autism. ...
Tax Examining Technician (examination Technician) 12 Month Register - Amended
The technician is responsible for a segment or phase of the audit or investigation as assigned by the Supervisory Internal Revenue Agent, which will serve as an integral part in completing and closing the audit or assignment. This announcement may be amended to include additional cutoff dates within...
Pharmacy Technician Back End Full Time
Looking for a career that rewards you? As a Back-End Pharmacy Technician with Omnicare, you will not only find rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members. As an Back-End Pharmacy Technician, you will work to ensure a...
Part Time Hourly Behavior Technician (ABA Therapist or RBT)
A Behavior Technician is a patient-centered professional with experience promoting patient achievement of greater independence in-home, at school, and within the community. Submit monthly documents/time logs and attend staff meetings. At BASS ABA, We provide state-of-the-art ABA home, school, and co...
Pharmacy Technician Front End - Full Time
Looking for a career that rewards you? As a Front End Pharmacy Technician with Omnicare, you will find not only rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members. As a Front End Pharmacy Technician, you will perform order e...
Desktop Support Technician
...
Pharmacy Technician Front End Full Time, Omnicare
Looking for a career that rewards you? As a Front End Pharmacy Technician with Omnicare, you will find not only rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members. As a Front End Pharmacy Technician, you will perform order e...