Care Coordinator
Job Description
Job Description
SUMMARY
The Care Coordinator manages and arranges care activities on behalf of Enrollees to facilitate the appropriate delivery of health care services and improve health outcomes, including but not limited to organizing care and facilitating communication across medical, behavioral health, social, and pharmacy providers, agencies and supports
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :
- Works closely with treatment team to collaborate aftercare.
- Acts as liaison between the agency, enrollee and outpatient providers, community resources and supports.
- Travels for home-based visits of enrollees.
- Assists clients in assessing appropriate resources, programs and supports including completion of necessary paperwork.
- Facilitates education sessions, including health and wellness coaching for individuals and groups.
- Documents in an electronic health record member's information, activities, care plans and services.
- Completes a Comprehensive Assessment and Care Plan for every engaged member. Work with Primary Care Providers on Care Plan approval.
- Facilitates follow up calls.
- Participates with total staff to implement program objectives and philosophy.
- Attends meetings and trainings as required.
QUALIFICATIONS
- High School diploma or equivalent required with at least three years' relevant professional experience; or
- Associate degree and at least one year professional experience in the field; or
- Bachelor's degree in social work, human services, nursing, psychology, sociology or related field.
- Driver's license required.
- Personal vehicle required (work mileage reimbursement provided).
- Experience with treatment of enrollees with chemical dependence and / or psychiatric impairment.
- Computer skills
- Strong Oral and Written Skills
- Ability to function effectively as a treatment team member.
- Evidence of good health, grooming and professional conduct.
- Possess awareness of own strengths and limitations.
- Bilingual / Spanish a plus Benefits :
- 403B
- 403B
- Dental insurance
- Disability insurance through Massachusetts PFML
- Employee discounts, cell phone, eyewear etc.
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Flexible Spending Account
- Opportunities to earn CEU's
- Voluntary Benefits including Term and Whole Life, Accident, Critical Illness and Disability.
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