Senior Systems Administrator

As a Senior Systems Administrator at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization.

You will be responsible for managing and maintaining our IT systems, ensuring high availability and performance. You will work closely with our global corporate IT and web operations team to support our system infrastructure.

You will be responsible for troubleshooting and resolving system issues, as well as performing regular system maintenance and upgrades.

The ideal candidate has a strong background in systems administration and is familiar with a variety of IT concepts, practices, and procedures.

We are currently hiring out of our Downers Grove, IL or Cherry Hill, NJ office locations, however, this role may be eligible for voluntary work-from-home consideration.

In order to be considered for this position, you should live within a commutable distance to this office location, even if you plan to request a work-from-home arrangement, as there may be times when in-person meetings, training sessions, social events, or similar activities are held onsite.

This key position reports to the Corporate IT Manager on our IT & Cloud Operations team. We're a dedicated, down-to-earth group in a growing organization offering plenty of opportunity.

We look forward to adding you into the mix!

As a Senior Systems Administrator you will :

• Perform technical help desk operation processes, provisioning and deploying personal workstations to company employees both domestically and internationally.
• Create, manage and support user account management.
• Provide global network administration, VPN and troubleshooting.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Responsible for capacity, storage planning, and database performance.
• Act as an escalation point for our 24x7 NOC.

Requirements

You'll need to have :

• A Bachelor's degree in Computer Science, a related field or equivalent professional working experience
• Relevant senior-level experience in systems administration, with working knowledge of virtualization, VMWare, AWS and / or Azure.
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Experience with scripting and automation tools.
• Excellent communication and interpersonal skills
• Excellent analytical and problem-solving skills
• Ability to successfully address, prioritize and complete multiple competing tasks with minimal direct supervision

We want to make sure you're set up to succeed, and we view these as the critical skills you'll need to achieve great things at Corcentric!)

It's great if you also have :

• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
• Experience in remote management of Windows and Linux server infrastructure both on-premises and in the cloud.
• Experience in disk encryption and key management.
• Experience with VPN administration.
• Experience with Jira as a workflow management and ticketing tool.
• Experience in upgrading devices (Win and Mac) plus patch management practices with both Windows and Linux servers

Psst...Don't worry if you don't check all these boxes... we view this as helpful experience that can shorten ramp-up time!)

Benefits

About Us

Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses.

Corcentric delivers software, advisory services, and payments focused on reducing costs, optimizing working capital, and unlocking revenue.

We achieve success by exemplifying our core values in the way we work, communicate, and collaborate :

• Do the Right Thing
• Embrace + Drive Change
• Be Empowered
• Be Relentlessly Focused on the Customer

Benefits

At Corcentric, we know that the hard work of our employees is what drives the success of our organization. We care about who you are and what you value, both inside and outside of work.

Within our organization, you will have the opportunity to work with smart, collaborative team members and approachable leaders.

Our down-to-earth, solutions-oriented culture means you'll have the opportunity to get hands-on with interesting work projects and be able to draw a short line from your contributions to business impacts.

We prioritize professional development and encourage cross-functional promotional opportunities to enable you to reach your career goals.

We have been in business for over 25 years and are thrilled to be actively growing and scaling our teams accordingly - it's an exciting environment and a great time to join.

We also recognize the importance of work-life balance and want to support your efforts to take care of your health and well-being and the health and well-being of those who depend upon you.

In support of this, we are proud to offer a comprehensive benefits package to our full-time team members, including :

• Generous annual paid time off program that increases with tenure
• Nine paid holidays plus an annual personal holiday to recognize or celebrate an occasion that is important to you
• An annual paid day off to volunteer for causes that are near and dear to you
• Paid maternity, paternal / secondary caregiver, and adoptive parent leave
• Company-paid life and disability insurance
• 401k program with a company match
• Medical insurance plan options ranging from a traditional PPO to High Deductible Health Plan options that feature a company HSA contribution
• Dental plan - including orthodontia coverage
• Vision plan - including discount for LASIK surgery
• All medical, dental, and vision insurance plans are available from the first of the month following your start date - no extended waiting period to be eligible!
• A no-cost Employee Assistance Program - 24 / 7 access to confidential counseling services and a wide range of additional support and professional services

Our roles require routine use of standard office equipment, such as computers, keyboards, printers, phones, and filing cabinets.

You may need to type, reach, and lift office materials of a reasonable weight. Travel may also be required based on job responsibilities and business needs.

Corcentric does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.