Nutrition Assistant (Union)

Job Description

JOB INFORMATION Job Code : S Job Title : Nutrition Assistant (Union) FLSA Status : Non-Exempt Cost Center : CM -Dietary JOB SUMMARY The Nutrition Assistant is responsible for providing nutritional care to patients by spending quality patient time assisting in menu selection by utilizing a laptop meal ordering program, providing patient meal delivery and patient set-up with direct patient contact, receiving and processing phone orders as required, and identifying patients who have not ordered meals with the assistance of the tray tracking system.

The Patient Ambassador may make meal rounds and collect survey information.

They will update the food preference and nourishment information and relay pertinent information to their Supervisor / Manager or the Clinical Dietitian.

The general responsibilities of the position include those listed below, but (Confidential) may identify other responsibilities of the position.

These responsibilities may differ among accounts, depending on business necessities and client requirements.

JOB QUALIFICATIONS : Education Req Pref Degree Field of Study Education Details X High school or equivalent Additional Education Check here if experience may substitute for some of the above education and describe how.

X If no High School Diploma, GED or Equivalent, a minimum of year of experience is required as a substitution of education.

Work Experience Req Pref Work Experience Experience Level X year If no High School Diploma, GED or Equivalent, a minimum of year of experience is required as a substitution of education.

Knowledge, Skills and Abilities Req Pref Functional Skills X Demonstrate excellent customer service behavior. X Ability to communicate effectively in English both verbally and in writing.

X Basic computer / laptop experience; able to use a computer. X Bilingual Licenses / Certifications Req Pref Select Licenses / Certifications Enter Additional Licenses / Certifications X Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within days of hire and maintained by renewal before expiration date.

Required within LA City only) JOB ACCOUNTABILITIES

• Introduces Expressly for You Room Service and explains diet order to new admissions.
• Visits % of patients to obtain meal orders. Calls patients when unable to visit; should be no more than % of assigned patients.
• Effectively and efficiently utilizes the Health Touch program for all meal and snack orders.
• Identifies, documents and delivers required tube feeding and unit pantry nourishments.
• Acts as liaison between Nursing, Clinical Dietitians and Food & Nutrition Services.
• Prints Census Report with patient name, room, diet and admission date prior to each meal.
• Reviews report for accuracy or changes.
• Visits all patients daily.
• Introduces self as the unit's Nutrition Assistant and provides contact number.
• Explains times patient may receive meals.
• Explains, if needed, the availability of large print and Spanish menu.
• Documents, resolves or refers any complaints / concerns the patient and / or family members may have.
• Conducts meal rounds as assigned by Supervisor / Manager.
• Notes when patient will be revisited if needed and why.
• Works with managers / supervisors in Process Improvement projects.
• Works with patient promotions as necessary.
• Fills in as needed in diet office and kitchen.
• Attends all allergy and foodborne illness in-service training.
• Complies with all Keck Medicine of (Confidential) policies and procedures.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training and hazard assessments.
• Reports all accidents and injuries in a timely manner.
• Attends training programs (classroom and virtual) as designated.
• May perform other duties and responsibilities as assigned. Other Requirements Essential : Emergency Response / Recovery Essential Mandated Reporter In the event of an emergency, the employee holding this position is required to "report to duty in accordance with the university's Emergency Operations Plan and / or the employee's department's emergency response and / or recovery plans.

Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed.

A mandated reporter who in his or her professional capacity has knowledge of, or reasonably suspects a person who is under the age of years, elderly, or a dependent adult has been the victim of abuse or neglect must report the suspected incident.

The reporter must contact a designated agency immediately or as soon as practically possible by telephone or in writing within hours.

By virtue of the associated job duties, this position qualifies as a mandated reporter as required by state law and (Confidential)'s policy at : (redacted) Physical Requirements

Physical Requirements

N / A

Rarely

Occasionally

Frequently

Constantly Balance X Bend X Climb X Crawl X Feel : Perceiving attributes of objects, such as size, shape, temperature by touching of skin, particularly that of fingertips. X Physical Requirements

Physical Requirements

N / A

Rarely

Occasionally

Frequently

Constantly Fine manipulation and flexion / extension and pinching : right, left, or both hands X Hear X Use a keyboard / mouse X Kneel / Squat X Machinery : Heavy Machinery, hand tools, high voltage equipment X Power grasping : right, left, or both hands X Reach (above shoulder) X Reach (below shoulder) X Repetitive motion X Simple grasping : right, left, or both hands X Sit X Communicate effectively (typically through speaking) X Stand X Travel (including local travel) X Twist, turn or tilt : neck, waist X Walk X Produce written product X Unassisted

Weight Carry Light ( - lbs.) Lift Light ( - lbs.) Pull Moderate ( - lbs.) Push Moderate ( - lbs.) Visual Acuity Requirements The worker is required to perform an activity such as : preparing and analyzing data and figures;

transcribing; viewing a computer terminal; and / or extensive reading. Though these tasks are typically performed via close, visual acuity, reasonable accommodations would allow an employee with a disability to accomplish the same task without using vision.

The worker is required to perform an activity that typically requires close visual acuity, such as visual inspection involving small defects, small parts, and / or operation of machines (including inspection);

using measurement devices; and / or assembly or fabrication parts at distances close to the eyes. The worker is required to have close visual acuity to operate motor vehicles and / or heavy equipment.

The worker is required to have close visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (, custodial, food services, general laborer, etc.

or to make general observations of facilities or structures (, security guard, inspection, etc.) Environmental Conditions Confined Space Outdoor Exposure Extreme temperatures Vibrations Potentially hazardous materials / conditions Potential allergens / irritants Noise Exposure Access to Protected Health Information No access to patient protected health information Access to general patient information ( census lists, room lists) Access to patient clinical information and records ( medical records) Access to patient financial information and records ( billing records) Access to administrative information and records containing patient information Treatment (need to access to provide direct clinical care) Payment (need access to register, charge, bill and / or collect for services rendered to patients) Operations (need access to perform duties in support of patient care and to maintain / administrate the hospital) Other Patient Populations Served

Age Specific Population : Young Children : to

years No direct patient contact under normal circumstances

Specialized Population : Bariatric Cystic Fibrosis Transplant Orthopedic Surgical patients Dialysis Oncology Other : No direct patient contact under normal circumstances Blood-borne Pathogen Exposure Category I Job usually involves contact with patients or patient specimens.

Exposure to blood, body fluids, non-intact skin or tissue specimens, is possible. Category II Job may expose employee occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens.

Category III Job does not involve exposure to blood, body fluids, non-intact skin or tissue specimens. Employee does not perform or help in Emergency medical care or first aid as a part of his / her job. ACKNOWLEDGMENTS

The above statements reflect the essential and non-essential functions as necessary to describe the principle contents of the job.

They are not intended to be a complete statement of all work requirements or duties that may be required of the position.

I understand that I may be asked to perform other duties as assigned.

The University of Southern California is an Equal Opportunity Employer. (Confidential) prohibits discrimination on any basis protected under federal, state, or local law, regulation, or ordinance or university policies.

All employment decisions are based on individual qualifications and business need.

I acknowledge receipt of this job description and its associated physical requirements. I have read and understand the job description and job requirements and agree to abide by their contents.

I realize that duties may be requested of me that are not specifically stated herein. I understand that I will be expected to adjust to potential fluctuations in work volume.

I understand that, if I have any questions about the essential functions or expectations of my position, my supervisor and / or HR partner are available to discuss them with me.

Print Employee Name Signature Date Print Manager Name Signature Date

This job description describes the general nature and level of work required by the position. It is not intended to be an all- inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job.