Production and Quality Manager
Job Description
Job Description
Description :
The Quality & Operations Manager works with various internal departments, as well as external customers and vendors to
ensure smooth, profitable, quality compliant execution of orders.
Responsibilities include but are not limited to :
Production Management
Management and oversight of the production process by ensuring efficient and successful movement of open
orders throughout the entire process.
Manage staff which provide support to the sales team in production, logistics and inventory management
functions.
Act as liaison between all departments including sales, production, accounting, warehousing, & inventory
management during open orders process. Manage the transition and flow of materials & information between
departments.
- Follow best practices and protocols to achieve efficient execution across all production roles.
- Manage the production process with live, real-time updates.
- Assist in oversight of processing purchase orders, repair orders and payment requests to the accounting
department.
Ensure warranties, returns and customer order issues are tracked and actioned appropriately.
Operational QA
Oversee and work with the production and sales department to ensure Quality standards are being met,
and paperwork and processes are in accordance with the current quality system in place.
- Maintain data integrity and compliance for current and future software and file systems.
- Review and approve the quality documentation for parts purchased to support SASI open orders.
Quality System Management
Oversee all elements of Skytower Aviation Services Inc. Quality Management System in accordance with ASA-100
FAA-0056 accreditation standards.
Prepare for and manage ASA-100 audits, audit schedules, and action items / corrective actions resulting from ASA-
100 audits and their associated self-audits.
Identify, create and implement quality process improvements. Develop quality training standards, assist in the
creation and maintenance of training materials.
Foster an environment in which quality, safety, and compliance is everyone's concern.
Inventory Management
- Develop and manage the inventory control processes and procedures.
- Oversee the execution of periodic inventory audits.
- Manage Staff responsible for maintaining inventory, warehouses and facilities.
- Manage and directly oversee the management of stock data across all software and file system
Requirements :
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