Strategic Renewals Representative

Job Description

Your Career

The role of Strategic Relationship Representative (SRR) is key to ensuring the success of Palo Alto Network’s fast-growing customer base.

With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals and additional software and hardware to current customers.

Your Impact

• Maintain and grow revenue through the renewal of existing customer contracts
• Proactively engage with customers to secure contract renewals
• Defend revenue through negotiations and ensure a seamless customer experience
• Utilizes ATR reports for strategic territory planning
• Identify opportunities for multi-year upsells and additional upgrades
• Collaborates with internal counterparts for a customer-centric approach
• Effective communication skills are essential for this role
• Strong negotiation skills
• Proficiency in analytics
• Strong organizational and strategic thinking abilities
• Ability to manage a high volume of accounts effectively

Qualifications

Your Experience

• Minimum of 1+ years of sales experience
• Demonstrates a growth mindset, indicating adaptability and commitment to continuous improvement
• Experience working with CRM systems (Salesforce preferred)
• Proven ability to learn new technology quickly, and is able to adapt to changing needs and possess strong analytical skills
• Consistent track record of achieving and exceeding sales goals
• Excellent time management and interpersonal skills

Additional Information

The Team

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments.

This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe.

Our passionate sales teams educate, inspire, and empower our potential clients.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success.

You won’t find someone at Palo Alto Networks that isn’t committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development.

As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

You’re an amazing sales person you’re just looking for something more substantial and challenging as your next step.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales / commissioned roles) is expected to be between $114000 - $157500 / YR.

The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple : we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.