Outreach and Enrollment Specialist

The Outreach and Enrollment Specialist is responsible for outreach and education to current health center patients and community residents related to their health insurance options through the Health Insurance Marketplace, MO HealthNet and CHIP.

Assist patients in enrolling for insurance coverage and educate on how to utilize their insurance at health centers.

This is a full-time, benefit eligible position working Monday-Friday.

Responsibilities Include :

Conduct "in reach" activities with currently uninsured health center patients and "outreach" to non-health

center persons in the health center's service area

• Provide education to health center staff about insurance options so they can assist in educating their clients
• Provide educational materials about insurance options to the health departments, hospitals, urgent cares,

physician's offices and human services agencies and coordinate outreach efforts with them

• Deliver presentations to community groups
• Represent the health center at health fairs to provide education on health insurance coverage and how to

utilize their coverage to be healthier

• Assist persons with enrollment in The Health Insurance Marketplace, MO HealthNet or CHIP.
• Assist persons with appeals and hearings related to Marketplace and MO HealthNet coverage issues.
• Complete all required trainings, participate in all meetings assigned, complete all required reporting.
• Provide referrals to any applicable office of health insurance consumer assistance or ombudsman

established under Section 2793 of the PHS Act to address consumer grievances, complaints or questions

about their health plan coverage

• Other duties as assigned.
• High School / GED required
• Bachelor's degree preferred
• State of Missouri Insurance Navigator's licensure required once hired
• Federal Certified Application Counselor licensure required once hired

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri.

Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC).

Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.

Our mission is "Inspire Hope. Promote Wellness."

Why join us?

We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset.

We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization :

• Competitive benefits
• Advancement opportunities
• Professional development
• Licensure supervision
• Mentor opportunities
• Tuition reimbursement
• Scholarship program
• Employee Assistance Program
• Headspace Access
• Paid time off & Paid Holidays
• NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone.

We look forward to meeting you!

Compass Health is an Equal Opportunity / Affirmative Action Employer and an E-Verify participant.