Manager, Solution Consulting - Employee Workflows

Manager, Solution Consulting - Employee Workflows

• Full-time
• Employee Type : Regular
• Region : AMS - North America and Canada
• Work Persona : Remote

As a member of our pre-sales team, you will have a major impact on our future success. ServiceNow has a great customer base with Employee Workflows, and we have the opportunity to sell into new customers and upsell existing customers around new product lines and sales plays.

The enterprise market represents a critically impactful portion of our business. Members of this team will have an opportunity to drive incremental growth for ServiceNow and build and lead a dynamic team, with support from the business unit, executive team, and sales.

Are you the right applicant for this opportunity Find out by reading through the role overview below.

As Manager, Solution Consulting Employee Workflows (Presales), you will be responsible for supporting the technical sales efforts managing a team of skilled and highly motivated Solution Consultants.

You will lead and manage the Employee Workflow product experts that convey value to address ServiceNow customers’ business issues.

Your team will contribute to the development of concepts, techniques & assets that enable the regional account teams you support.

You will help provide feedback into Product Business Unit to ensure we are investing in the right areas to drive growth and success in the field.

You will engage in complex tasks in creative and effective ways requiring independent action and a high degree of initiative to resolve issues.

You will identify opportunities and make recommendations for new procedures and best practices.

Measure of success in the role :

• Driving growth of the EWF Emerging Products business in line with corporate goals
• Attraction, retention & development of key employees
• Enabling the team on the Emerging Products portfolio
• Have full alignment with field account teams and Solution Specialist sales team members
• Being recognized as a strong leader by your peers, direct line reports and the organization
• Coaching the team to retain and upsell in key focused accounts

Responsibilities in this role :

• Help develop programs that enable other Solution Consultants to demonstrate the value of Employee Workflows Emerging Products on the ServiceNow platform
• Develop team members according to the demands of the business and according to their individual professional goals
• Drive best practices in sharing with other Solution Consultants to enhance the quality and efficiency of surrounding team members
• Manage a high performing team through the challenges of volume, velocity and high growth.
• Assign resources as required to marketing and other efforts to support demand generation
• Act as the ServiceNow subject matter expert at executive briefings / marketing events
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region

Experience required :

• Team management experience preferred; management of a pre-sales organization preferred
• Experience with the ServiceNow product suite or competitive product suites highly desirable
• Ability to articulate and logically communicate concepts with technical and non-technical audiences
• Demonstrated ability to lead projects & priority initiatives to completion
• Ability to work with ISV, integration and implementation partners
• A high degree of passion, energy, drive and willingness to travel
• Ability to motivate and inspire our team of talented Solutions Consultants.

Compensation :

For positions in this location, we offer a base pay of $126,375 - $208,425, plus equity (when applicable), variable / incentive compensation and benefits.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.

[email protected] for assistance.

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