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Project/Program Manager, Insurance Workbench Implementation

Partnership Employment
New York City, NY, United States
Full-time

NO H1S OR 3RD PARTIES.ONSITE 3 DAYS A WEEK IN DOWNTOWN MANHATTAN.Position Overview : The Implementation Lead for the Insurance Workbench will be responsible for managing the end-to-end implementation of a workflow tool designed to support Underwriting processes across the Americas Business Unit.

This role requires a blend of technical / agile acumen, project management skills, and stakeholder engagement to ensure the tool is effectively integrated into our business processes and adopted by users.

Key Responsibilities : · Project Management : Lead the implementation project from initiation through to completion, ensuring timelines are actively managed, success criteria are met and resources are allocated appropriately.

  • Stakeholder Engagement : Work closely with cross-functional teams, including IT, operations, and business units, to gather requirements, provide updates, and manage expectations.
  • Tool Customization : Collaborate with vendors and internal technical teams to identify enhancements to the workflow tool to meet specific business needs.
  • Training & Support : Develop and execute a training plan for end-users to ensure smooth adoption. Provide ongoing support and troubleshoot issues as they arise.
  • Change Management : Develop and implement a change management plan to drive user adoption and minimize resistance.· Testing & Quality Assurance : Conduct thorough testing of the tool’s functionalities before launch, identifying and addressing any bugs or issues.
  • Reporting & Analytics : Set up reporting mechanisms to track project progress, tool usage, and performance metrics, providing insights to senior management.
  • Continuous Improvement : Post-implementation, monitor the tool’s effectiveness and identify opportunities for further enhancements and optimizations.

Must haves : - 3-6 years Proj Mngr experience- Must have Insurance industry exp, software rollouts (not technical, software implementation on business side), project governance, knowledge of Waterfall framework- Basic understanding of the underwriting process- Required - MS Office (PowerPoint, Excel)- Knowledge of UW Workbench, PAS systems, Guidewire, etc.

If Interested : send your resume and rate per hour to : [email protected]#PRITechJobs

21 hours ago
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