Testing Logistics Manager, NYT Wirecutter

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company.

It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination.

And it's why our business strategy centers on making journalism so good that it's worth paying for.

Job Description

About the Role

Wirecutter is seeking a motivated testing logistics manager to join its editorial operations team. We're looking for a seasoned operational leader with an impressive track record of efficient and organized logistics management, who is full of creative ideas to streamline and unify our product testing efforts across Wirecutter's newsroom.

This is a critical role - and one that you will help to shape.

In this role, you will lead a new team dedicated to managing product testing at our Long Island City facility, supporting our remote journalists, and overseeing our cross-functional planning process and testing calendars.

You'll be tasked with finding new ways to organize and track products (both at our office in Long Island City and remotely), create unique testing setups in our testing space, and coordinate needs across our catalogue-including panel testing, taste tests, and more.

You will report to and work closely with our deputy director of editorial operations. This position is a tremendous opportunity for someone with an innovative approach to operations.

This role is New York-based.

Responsibilities :

• Manage our testing projects in our Long Island City facility, creating budgets tailored to unique needs, booking outside services like Taskrabbits or movers, and working directly with journalists on day-to-day logistics
• Collaborate with our editorial, photo, and video teams to provide resources and support, and solve any logistical roadblocks surrounding testing
• Iterate on our inventory tracking system to receive, organize, and catalogue products both at our LIC facility and remotely so our journalists always know how to find a product
• Manage all shipping and handling for testing products-from product orders to receiving products at the office to donating products once we're done with them
• Oversee our cross-functional testing calendars, building long-term testing plans and communicating upcoming in-office testing to our newsroom
• Partner with our editorial operations manager to align our testing priorities and calendars with broader editorial plans and priorities
• Work closely with our company operations team to understand how upcoming repairs, changes, or upgrades will affect our testing efforts and adjust accordingly
• Strategically assess and iterate on our testing logistics process and workflows to remove any barriers to our journalism
• Recruit, supervise, and develop members of the testing logistics team, providing guidance, tools, and direction
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications :

• 5+ years of professional experience in a product testing, inventory, or project management-based role
• 3+ years of experience working cross-functionally as a leader and people manager
• Extensive experience creating and maintaining internal systems, processes, and databases, especially inventory tracking
• Extensive experience managing a production, studio, or similar workspace with projects or events to coordinate
• Extensive experience juggling various priorities, assignments, and stakeholder relationships simultaneously
• Proficiency with Google Workspace, Airtable, Slack, Miro, and other project and database management tools

Preferred Qualifications :

Experience with product testing or reviewing products

The annual base pay range for this role is between $80,000.00 and $110,000.00.

Locations

Even with our office in New York City, Wirecutter remains a highly remote-friendly culture and is proud to employ incredible people across the country.

Right now, we are eligible to hire in the following states : CA, CO, CT, FL, GA, HI, ID, IL, IN, ME, MA, MI, MN, NH, NJ, NM, NY, OH, OR, PA, TX, UT, VA, WA.

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve.

Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization.

Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law.

All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and / or local laws.

Individuals seeking an accommodation for the application or interview process should email redacted . Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

The New York Times Company follows the pay transparency and non-discrimination provisions outlined by the United States Office of Federal Contract Compliance Programs.

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