We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers.
Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation :
19.00 - 22.00 hourly
Responsibilities :
- Create records of customer interactions and follow up to ensure all questions have been answered
- Respond to customer inquiries, product and service questions, and customer complaints
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Regularly meet with sales lead to receive the newest service and product knowledge
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Qualifications :
- Must have graduated high school, received a G.E.D. or equivalent
- Excellent active listening, interpersonal, and communication skills
- Previous work in a customer-facing position
About Company
Who We Are : There is a lot of love at Barker and Sons.
Barker & Sons Plumbing & Rooter is filled with dependable, confident, capable, and caring service providers. With room to grow and plenty of recognition for excellence, you’ll love our vibe.
It really does take a tribe to deliver a world-class buying experience. And that takes a happy, healthy, wealthy culture and we can't wait to bring you into ours.
Benefits :
- Professional advancement through sponsored training and continuous development
- Health and wellness package inclusive of medical, dental, and vision along with short-term disability and life coverage
- 401k with a 4% match
- Paid time off, paid holidays, and adaptable schedules
- Company-wide family events
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