Lead Product Designer, Zoom Phone

What you can expect :

Please make sure you read the following details carefully before making any applications.

As the Lead Product Designer, you will work with Product and Engineering partners to understand and analyze requirements & user jobs, explore and validate design solutions.

You will serve as the Design Lead, reporting to the Design Manager for Zoom Phone. Together we will seek to produce quality work in a fast-paced environment, with satisfaction and joy.

About the Team :

Zoom’s Phone customers include enterprise, SMBs, front line workers, sales organizations, law firms, executives, agencies, schools, colleges, and sports teams, just to name a few.

Each has a diverse set of needs, from complex call routing, AI-insights, in-call content derivation, to video, SMS, shared lines, in-field devices, and more.

Phone as a software service is a multi-billion dollar market. Zoom has quickly become the market leader and is looking for a Lead Product Designer to join the team.

What we’re looking for :

• Experience (10+) in user-centered design, ideally in an enterprise environment.
• Experience in telephony systems and domain knowledge in UCaaS environment, especially cloud-based calling systems.
• Experience serving as a Design Lead.
• Experience building cross-functional partnerships and trust across a multidiscipline business.
• Experience with interactive UX / UI design and methodologies.
• Experience with Figma (our primary tool).
• Experience : Bachelor's or Master's in Computer Science, Information Systems, Data Science, or a related field.

Salary Range or On Target Earnings :

Minimum : $140,400.00

Maximum : $324,500.00

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar.

We look forward to receiving your application!

Anticipated Position Close Date :

05 / 13 / 24

In addition to the base salary and / or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value.

Ways of Working :

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

Benefits :

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health;

support work-life balance; and contribute to their community in meaningful ways.

About Us :

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment :

We believe that the unique contributions of all Zoomies are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected].

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