Revenue Cycle Consultant

Revenue Cycle Analyst II

Summary :

Under minimal supervision and guidance, the Revenue Cycle Applications Analyst II will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others.

This incumbent will identify and document information technology design specifications based on analysis / assessment of user needs and generate need-gap analyses.

This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing.

In addition, the Revenue Cycle Applications Analyst II acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user / vendor communication, and managing software upgrades, implementations and / or conversions.

The Rev Cycle Application Analyst II also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user / department productivity.

The Revenue Cycle Applications Analyst II will also focus primarily on direct customer services while also participating in project related activities.

They will also analyze, plan, design, create and maintain simple to intermediate level reports leveraging USC's various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query / Reports.

Minimum Education / Experience :

• Bachelor’s degree or 6 years of relevant experience required
• Intermediate level (3-5 years) experience with Soarian application and HL7 interface troubleshooting
• Minimum 2 years in IS Healthcare setting
• Familiarity and experience 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience (and / or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plus.

Accountabilities :

Customer Service : Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image.

Customers may include both internal department users, vendors, and peers within IS

Solution Design and Development : Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and / or meet organization’s needs.

Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.

Performance Improvement / Transformation / Innovation : Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance / solve current system and business workflow problems.

Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems.

Technical Skills and Industry Knowledge : Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.

e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.

Team Work and Project Management : Helps team leader / manager / director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects.

Leads own work efforts and uses planning skills to manage and complete work efforts on time and on budget for projects.

Reports & Analytics : Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard / custom reports as required.

Training : Trains new staff members on applicable systems / applications. Responsible for working with customer and / or vendors with training on new systems being implemented and rolled out for use in the departments.

Other Duties and On-Call : Ability to fulfill On-Call requirements and other duties as assigned.