Loan Car Associate

If you are a self-motivated professional with a proven ability to generate customer loyalty, are genuinely excited about being the customer's first point of contact and accept nothing less than being part of a top-performing team in an industry filled with career minded, high achievers, a career at Crest is right for you.

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new luxury vehicles, along with our Premium Pre-Owned Center.

Employees work in a customer centric environment that offers amenities like :

• Large Event Room and Wine Cellar for hosting customer and community events
• LAB23 Kitchen with executive chef inspired menus
• Full service Cafes in each new car building
• Coffee bars with full time Barista's
• Golf Putting Greens
• Customer Technology Areas
• Vehicle Technology Consultants
• Automated drive-thru Carwash

Available Benefits of Employment :

• Health Coverage
• Dental Coverage
• Vision Coverage
• Group Life
• Short / Long Term Disability
• 401K
• Paid Vacation

Responsibilities

• Friendly and customer service focused
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• Create loan car contracts using dealership's computer system
• Thoroughly inspecting loan car vehicles, checking for damages, and making sure all vehicles are clean
• Reconcile toll and gas fees
• File necessary insurance claims
• File service invoices and loan car contracts
• Set up active deliveries and valets
• Able to multitask and work under pressure
• Able to walk and stand for long periods of time as well as work outside
• Able to drive both automatic and standard transmission vehicles
• Have basic computer knowledge
• Customer Service experience is preferred

Qualifications

• Able to multitask and work in a fast paced environment
• Able to walk and stand for long periods of time as well as work outside
• Able to drive both automatic and standard transmission vehicles
• Have basic computer knowledge
• Customer Service experience is preferred
• Ability to provide quality customer service
• Professional appearance
• Ability to work independently
• Clean Driving Record

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.