Position Summary :
Experienced Dental Front Office Coordinator
$5, Sign on Bonus
Supporting our front office as a Dental Front Office Coordinator with Tru Family Dental of Bingham Farms , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
A minimum of 1-2 years of experience in a dental front office setting, dental insurance, A / R, and patient scheduling are required for consideration
The expected schedule for this position is Monday-Thursday 8 : 00a-5 : 00p and Friday 8 : 00a-3 : 00p
More about the role
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
- Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front loaded education and training, providing you the opportunity to develop to your full potential
- Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
About Tru Family Dental of Bingham Farms
Tru Family Dental of Bingham Farms, like each Heartland Dental supported office, is unique to the community and the patients they serve.
- Join an 8 person team that thrives on collaboration, communication, and community
- A fast paced and family oriented environment
Minimum Qualifications
- Experience working in a fast-paced and customer-centric environment
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Excellent communication and organizational skills
Preferred Experience
Dentrix or other dental software experience
Physical Requirements :
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year