Airport Taxi Starter

Position Summary Details

The Taxi Starter provides exceptional customer service to the traveling public by answering questions, directing passengers and customers to the area of the airport they are seeking and directing passengers to available ground transportation options.

Also required to become knowledgeable of basic airport operations including but not limited to airport taxi operations. Performs other duties as assigned.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits,

Essential Duties

• Directs passengers to available taxis; occasionally assisting with luggage.
• Monitors taxi lines and interacts with taxi drivers to ensure a positive customer experience.
• Distributes Taxi Information Brochures.
• Monitors and assist with TNC traffic.
• Records and prepares written taxi incident reports.
• Escalates any queries and concerns from the traveling public to supervisor or team lead.
• Adheres to and enforces department policies and ordinances relating to commercial vehicle operations at MSP.
• Maintains working knowledge of MAC Automated Vehicle Identification Software (MAVIS).
• Maintains current knowledge of the terminal campus and commercial vehicle roadway system.
• Monitors commercial vehicle roadways; responds to safety concerns and reports needed repairs.

Minimum Requirements

• Minimum High School Diploma or GED
• One year of customer service experience and the ability to respond to customers in a professional manner.
• Excellent written and verbal communication skills; articulates information in a concise and timely manner.
• Willing and able to work outdoors in varying weather conditions.
• Able to work independently with minimal supervision.
• Must be able to stand, walk, sit for extended periods of time.
• Available to work weekends, holidays, days, evenings, and nights.

Preferred Requirements

• Experience working at MSP airport and familiar with the terminal campus.
• Experience providing customer service in a culturally diverse environment.
• Experience using Microsoft Office Suites and Dispatcher software.
• Experience enforcing policies and / or ordinances.

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry.

Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits.

Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement

• Depending on your work status and location, you may have access to some of these offerings.
30+ days ago