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Support Training Specialist

VirtualVocations
Hartford, Connecticut, United States
Full-time

A company is looking for a Support Training Specialist to enhance the training experience for support team members.Key ResponsibilitiesDevelop and deliver onboarding programs for new support team membersMeasure the effectiveness of training content through support performance metricsIdentify areas for improved training and documentation of processesRequired Qualifications3-5 years of customer-focused experienceStrong technical skills with the ability to learn multiple software products quicklyExtensive experience in delivering various training formatsExperience in developing content for training individuals and groupsResourceful, organized, and efficient professional

11 days ago
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