Job Description
Execution and delivery : Lead the development and execution of product roadmaps, emphasizing key deliverables and desired outcomes.
Serve as the primary contact working with product managers, technology teams and stakeholders from project initiation to final delivery.
This role requires working onsite at the client's office two times a week to facilitate collaboration and communication.
Prioritization : Own prioritization of product roadmaps for various scrum teams, addressing and escalating risks and challenges to ensure timely delivery, while keeping stakeholders updated on progress.
Will also be responsible for effective sequencing of initiatives and ensuring delivery meets or surpasses expectations.
Performance and monitoring : Define and track key performance metrics for API usage, offline / batch services , platform scalability & uptime while making data driven decisions to optimize performance and ensure reliability.
Customer Feedback & Market Research : Gather and incorporate feedback from API users, product managers, developers, and business stakeholders to improve API functionality, user experience, and performance.
Drive Accountability : Partner with technology teams to drive accountability by setting clear expectations, tracking progress, and escalating risks or issues as needed to ensure timely and efficient delivery.
Documentation & Support : Ensure comprehensive API documentation is created and maintained to support ease of use for developers, implementation consultants, partners, and third-party integrators.
Qualifications
6-7 years’ experience with a solid track record of having delivered SaaS products in the Payments or eCommerce space as a product owner leading the delivery function.
Strong understanding of API development, RESTful services, and API lifecycle management.
Proven ability to understand business requirements and translate them to features, user stories with clear acceptance criteria and test cases by working closely with product and engineering teams.
Excellent communication skills for updating stakeholders, managing expectations, and explaining complex technical concepts to non-technical audiences.
Extensive experience in creating and maintaining detailed project documentation and participating in testing and carrying out demos to ensure solutions meet requirements and quality standards.
Experience working on Scaled Agile Framework
Additional Information
All your information will be kept confidential according to EEO guidelines.
Additional Employee Requirements
- Participation in both internal meetings and external meetings via video calls, as necessary.
- Ability to go into corporate or client offices to work onsite, as necessary.
- Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
- Ability to bend, kneel, crouch, and reach overhead, as necessary.
- Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
- Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
- For positions that require business travel and / or event attendance, ability to lift 25 lbs, as necessary.
- For positions that require business travel and / or event attendance, a valid driver’s license, as necessary.
- If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
USA Benefits
- Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
- Flexible Spending Accounts (Medical, Transit, and Dependent Care)
- Employer Paid Life Insurance and AD&D Coverages
- Health Savings account paired with our low-cost High Deductible Medical Plan
- 401(k) Safe Harbor Retirement plan with employer match with immediately vest