Job Description
Participate in Network lifecycle management through network build and / or upgrade projects. Using existing procedures and tooling, develop and safely complete network changes.
Attend and chip into the related projects and sprint planning. Develop and improve runbooks and methods of procedures. Assist in the onboarding of new team members.
Regularly participate in network solution design review and provide feedback. Participate in operational rotations in either primary or secondary positions.
Provide break-fix support for events. Triage event tickets and remediate or call out as needed. Support root causes analysis as required.
Leverage existing tooling and automation to complete critical tasks, such as device upgrades. Preference for individuals with experience in scripting and network automation - Python, Puppet, SQL, and / or Ansible.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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Required Skills & Experience
Bachelors degree in Computer Science, Engineering, or related field.
2-3 years of experience supporting large scale network technologies, especially Juniper, Cisco, Arista, firewalls, and switches.
Experience with networking protocols such as TCP / IP, VPN, DNS, DHCP, and SSL
Knowledge or practical application of PowerShell scripting
Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly.
Linux system background
Experience with Incident Response plans and strategies. there will be multiple people on the bridge and they can ask questions
Comfortable and able to deal with a wide range of issues in a fast-paced environment.
Nice to Have Skills & Experience
Cisco and Juniper certifications are desired
Comes from a large ISP, large cloud provider or telecommunications company
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
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