Video Production Representative

Main Purpose of the Role

Delight clients by producing high quality video media deliverables in a timely fashion.

• Work collaboratively with Veritext colleagues, exhibiting Veritext Values
• Ensure that all client (internal and external) communications are handled in a professional, timely and courteous manner
• Communicate necessary information timely, accurately, and effectively; escalate incidents to upper management, as necessary
• Welcome new projects and ideas; continuously work to enhance job knowledge while bringing value to role
• Take ownership of your work; follow-thru until final resolution

Key Responsibilities :

• Satisfy high profile clients by providing excellent customer service and a superior work ethic.
• Interface with numerous video production programs.
• Operate focused aspects of video production.
• Entrusted to handle media with confidential content.
• Meet established metrics within given phases of production.
• Follow Standard Operating Procedures (SOP) and escalate questions and concerns

Skills :

• Must be PC proficient.
• Able to thrive in an extremely fast paced working environment.
• Must demonstrate the ability to multi-task, work under pressure and meet strict deadlines.
• Experience with non-linear editing is encouraged.
• Results driven.
• Takes pride in their work; accountable.
• Knowledge of cloud based digital delivery and archiving is a plus.

Benefits :

• Competitive compensation and total rewards package
• Comprehensive medical, dental and vision insurance
• Hybrid work structure (two days in the office, three days working remotely)
• Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
• Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists / therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
• Matched 401(k) to help you save for your future
• Pet insurance to help your pet(s) live a long and happy life
• Flexible Spending Accounts (healthcare, dependent care, transit & parking)
• Company-paid life insurance as well as short-term and long-term disability insurance
• Learning and development opportunities to advance both personally and professionally
• Veritext Summer Camp a fun-filled culture building and learning experience
• Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

The compensation range noted above represents the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.

Veritext is committed to cultivating a vibrant community based on collaboration, innovation, creativity and belonging where every individual, regardless of background, identity, or experience, feels valued, respected, and empowered.

At Veritext, these differing perspectives are not only accepted but celebrated. We embrace diversity, equity and inclusion and aim to employ qualified individuals of the greatest ability without discriminating based on race, color, religion, national origin, age, sex, physical or mental disability, medical condition (including pregnancy), gender identity or expression, sexual orientation, marital status, veteran status, or any other legally protected group status.

Simultaneously, our dedication to sustainability, transparency, responsible environmental stewardship, and meaningful social engagement aims to create long-term value for our employees, clients, partners, and communities while contributing to a more resilient and equitable future.