Quality Program Manager, RN – Policy

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules.

We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE : 1.0 Shift : Day Schedule : Day / Hybrid position of In person and Remote

Position Summary

The Quality Program Manager is an ideal opportunity to develop and implement the Quality and Performance Improvement Program for assigned MultiCare locations.

As you develop and implement annual and multi-year plans, you will assure quality and patient safety while setting new standards for the settings of care.

This dynamic position will allow you to operate as a role model through principles, practices and methods.

Responsibilities

• You will direct activities assuring initiatives and projects are completed and perform ongoing performance analysis
• You will develop components of the QAPI and other regulatory requirements
• You will develop data and information into quality analyses
• You will partner and seek additional expertise
• You will develop routine reporting

Requirements

• Bachelor’s degree; Master’s degree in health care field preferred
• Three to Five (3-5) years of experience in a professional or technical role / function in a healthcare or related setting as applicable to specialty
• Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role
• Competent in data use, analysis, reporting and PI Tools (PDSA, etc.)
• Quality or patient safety certification, such as CPHQ or CPPS, preferred
• Competent use of computerized information systems (email, MS Office including Excel, Epic, healthcare data and benchmarking systems, etc.) required

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness.

Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging : We work to create a true sense of belonging for all our caregivers
• Mission-driven : We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership : Washington state's largest community-based, locally governed health system
• Employee-centric : Named Forbes America’s Best Employers by State in 2023
• Technology : "Most Wired" health care system 15 years in a row
• Leading research : MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle : Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.

As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.

The pay scale is $95,865.00 - $137,948.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to : skill set, level of experience, and certification(s) and / or education.

If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.