Unit Secretary - CNA

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CNA UNIT SECRETARY - SIGN ON BONUS

SUMMARY

The Unit Secretary assumes responsibility for the coordination of the activities at the unit’s nursing station. Performs receptionist, telephone and clerical duties to support the nursing and medical office staff in the delivery of care and services to the residents / patients.

Maintains the medical record and interfaces with residents / patients, staff and visitors in a manner that promotes customer service excellence.

Functions as a CNA as assigned.

PRIMARY FUNCTIONS

Greets visitors, resident / patients, staff, physicians and clinicians in a pleasant and courteous manner.

• Answers the telephone promptly and appropriately; takes and relays messages in an accurate and timely manner
• Organizes and maintains a neat nursing station
• Prepares admission charts
• Transcribes orders in a timely manner and inputs into appropriate areas i.e. MARS, TARS, lab book etc. Notifies the Nurse Manager of any STAT orders.
• Faxes orders to pharmacy
• Notifies appropriate groups on new admissions
• Charts TPR’s, BP’s, diets, weights, I & O’s, etc., on the appropriate forms.
• Files all diagnostic reports after they have been reviewed by appropriate party.
• Picks up mail
• Reviews on a daily basis, the outside appointment log and informs and guides family through transportation arrangements (R1)
• Maintains orderly medical records
• Cross checks orders that are transcribed by the nurse
• Orders unit supplies and forms
• Completes maintenance requests
• Prints and posts daily rehab schedule
• Updates and prints CNA assignment sheets
• Assures scheduled unit staff are present
• Follows up on diagnostic tests performed to assure results in a timely manner
• Updates resident / patient roster, diagnostic census on a daily basis
• Assures that resident / patient name tags / labels are in place (armband, name plate, wheelchair, bathroom, etc.)
• Maintains privacy and confidentially
• Keeps float schedule current
• Removes medical record from chart binder upon discharge (including MDS and Care Plans and any loose papers) for pickup by Medical Records

Answers call lights & assists with care

• Assures that private duty staff sign in and out in the private duty notebook
• Assists in the dining room
• Observes resident / patient rights
• Anticipate and solve problems. Own the problem and the follow up to assure resolution
• Work as part of the unit’s team. Answer call lights and the telephone. Assist in the dining room and with resident when time permits
• Communicates special needs / requests directly to other departments (i.e. Culinary, therapeutic recreation)
• Assists with transfers and preparation for discharge
• Set up beauty appointments (per family’s request), take residents to the gift shop. Make calls for patient, order the paper.
• Provide other duties as required by your manager

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.