A company is looking for a Technical Support Representative.Key Responsibilities : Responding to and tracking technical support calls and emails from customersPrioritizing and managing support cases in a fast-paced environmentProviding support for the sales team, study management, and QA tasksRequired Qualifications : Bachelor's degree or equivalent combination of education and experienceExperience with phone and email supportExperience with Salesforce, SaaS technology, and software supportFlexibility to work schedule aligned with Asia Pacific region when required
Technical Support Representative
Key Responsibilities:Provide level one troubleshooting and resolve customer product issuesResearch customer problems to increase product knowledge and provide supportParticipate in training programs to improve product knowledge and service skillsRequired Qualifications:Minimum of 3 years of experien...
Onsite Technical Support Representative
Utilize our support ticketing system ; Respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion. We are looking for Technical Support representatives in San Francisco for our r...
Remote Technical Support Representative
A company is looking for a Technical Support Representative. ...
Technical Support Representative - California
Key Responsibilities:Troubleshoot service issues with third-party and field techniciansConduct root cause analysis to identify and resolve technical issues promptlyCollaborate with Technical Support Management and Product department on resolving complex scenariosRequired Qualifications:Proven experi...
Remote Customer Support Specialist - Flexible Hours
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...
IT Support Specialist
The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or menta...
Technical Support Engineer
As a Technical Support Engineer, you will be responsible for ensuring the successful installation of Belden and ProSoft Technology products in a customer application. As a Technical Support Engineer, you are the primary contact with the end user and responsible for bringing the customer's thoughts a...
IT Support Specialist
The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or menta...
Customer Support Representative - Florida Licensed
A company is looking for a Customer Support Representative. ...
Desktop Support - Level II
Grapevine MSP Technology Services seeks Desktop Support Level II professionals to enhance our dynamic team. You will join a skilled group of engineers known for their technical excellence and dedication to delivering critical support. Provide in-depth technical support. Experience with Office 365, A...