Detection & Investigation Analyst Lead - 8:30am-5:00pm Sunday - Thursday

PNC Bank NA
North Annex , Cleveland Ops Ctr
Full-time
Part-time

Description

Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti-Money Laundering and / or organizational risk.

Performs early detection of suspicious activity. Controls and prevents losses. May lead the work of and / or train detection and investigation staff.

Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities.

Recommends disposition. Identifies gaps and control enhancements.

  • Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate.
  • Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss. Shares best practices among the team and / or service partners.
  • Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

Preferred Skills

Analytical Thinking, Customer Needs, Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies, Strategic

Competencies

Anti-money Laundering / Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and / or successful completion of a formal development program.

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options;
  • employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans;
  • dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid;
  • a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility* : maternity and / or parental leave;

up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit >

New to PNC.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email.

Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance.

All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

30+ days ago
Related jobs
PNC Bank NA
Cleveland, Ohio

May lead the work of and/or train detection and investigation staff. Performs early detection of suspicious activity. Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detecti...

PNC Bank NA
Strongsville, Ohio

May lead the work of and/or train detection and investigation staff. Performs early detection of suspicious activity. Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detecti...

PNC Bank NA
Cleveland, Ohio

May lead the work of and/or train detection and investigation staff. Performs early detection of suspicious activity. Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detecti...

Promoted
Cardinal Credit Union Inc
Mayfield Heights, Ohio

Our Branch Manager manages the operations and personnel of the branch while acting as the branch sales manager to ensure quality service while achieving the goals of the branch. Accountable for maximizing branch revenue, sales, member satisfaction, branch staffing and minimizing operating losses. Mo...

Promoted
Dollar Bank, FSB
Cleveland, Ohio

High School Diploma/GED with three years of retail banking experience as an Assistant Branch Manager or Branch Manager. As a Branch Manager, you will complete a six month training program. We are looking for enthusiastic, motivated individuals to lead all aspects of branch banking. While maintaining...

Promoted
AmTrust Financial
Cleveland, Ohio

To support that effort, we are looking for an experienced IT Asset Management Analyst who will be providing support to our Global IT Infrastructure team. AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. ...

Promoted
The Friedkin Group
Cleveland, Ohio

Customer Service Representatives to work at the. If so, we have an excellent opportunity for you as a Customer Service Representative at our Metro Lexus Dealership Express Auto Spa located in Cleveland, Ohio. The Customer Service Representative is responsible for assisting in daily operations. We se...

Promoted
Northwest Bank
Independence, Ohio

Business Intelligence Analyst, Data Analyst, Business analyst or equivalent And. Business Intelligence Analyst will work with Credit Admin / Credit Risk / Model Dev team leaders and specialists to understand business goals and needs and translate these into requirements and solution designs with a f...

Promoted
Delta Group
Cleveland, Ohio

Delta Group is currently seeking talented and experienced professionals to join our growing team as private investigators. The private investigator's role at Delta Group will utilize ethical practices skills to gather facts and documentation on claimants as it pertains to Work Comp and Liability cla...

Promoted
JPMorgan Chase
OH, United States

Come join us in reshaping the future As an Analytics Solutions Manager, in our Branch Distribution Analytics organization, you will deliver various analytical solutions that enable our branch administration team to ensure our customer interactions are in line with firm policy and procedures. Lead a ...