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Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.
Why Abacus?
- Competitive Pay Rates
- Excellent Culture
- Meaningful Employment
- Potential for Growth
When you apply, your experience may be considered across business verticals :
- Abacus Staffing Multi-Client General Staffing
- Abacus Solution Group Professional Placement
- Harrison Richard Group Accounting & Finance
- Abacus Security Services
Employment opportunities include a wide range of placement options : project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.
Ideal Candidate will possess :
- Minimum of 6 months experience in this position
- Flexibility to align your experience with a broad range of assignments
- Meet physical, aptitude, educational and minimum experience criteria
Job Title : Customer Service Representative (Downtown Atlanta)
Pay Rate : $15 hourWork Schedule Monday Friday 8 : 00AM-5 : 00PM
Position Status : Contractor Length of Assignment : Long term / Indefinite
Start Date : January 9, 2023Job Description The Customer Service Representative will report to a Customer Service Back Office Operations Supervisor under general supervision ensuring that frontline services are meet in a timely manner.
In addition, the Customer Service Representative will provide team support to the Customer Service Back Office Operations when needed for other non-phone responsibilities.
The representative will be stationed at the Retail Center at the SRTA headquarters in downtown Atlanta. Job Responsibilities and Performance Standards : 1.
Maintains a consistent, high quality, customer-focused orientation.
- Excellent customer service for face-to-face interactions
- Communicates with all Agency personnel and customers professionally when conductingbusiness and providing services.
- Collaborates and confers with team members to resolve problems quickly. 2.Provide support for team when needed.
- Assist with other back office non-phone duties when needed. Preferred Qualifications : The candidate must have a minimum of two years face to face customer service experience and or retail experience.
The candidate must possess SRTA’s core values of Integrity, Innovation, Collaboration, Customer Focused and Diversity.
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