Program Manager- Beachwood, OH A Great Opportunity / $48,000 per year / Full Time / On Call Required / Eligible for $300 monthly bonus
At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.
Apply today and make a difference in the lives of the individuals we serve!
Responsibilities may include :
- Ensure that the individuals we serve are receiving quality services and are engaged with the community.
- Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
- Use behavioral health interventions to improve outcomes for individuals served.
- Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
- Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
- Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
- Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
- Provide great customer service to individuals served, families / guardians, the county board, and all members of the service team.
Requirements for this position include :
- High school diploma / GED or higher.
- Minimum of 3 years of experience in the field of developmental disabilities
- Strong customer service and communication skills.
- Supervisory or management experience preferred.
- Displays strong communication skills and possess excellent decision-making and time-management skills.
What ViaQuest can offer you :
- Paid training.
- Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
- Employee discount program.
- Paid-time off.
- Employee referral bonus program.
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