Assistant Utility Finance Manager

Description

NATURE OF WORK

This classification involves supervising the billing, customer service, and collections activities and staff in the utility billing operations for the City.

An employee in this position supervises assigned staff; analyzes utility funds; reviews billing and collection operations for water, wastewater, natural gas, solid waste, recycling, and storm water customers;

and develops reports, budgets, and procedures to ensure quality of revenue collection operations. This position also administers meter reading contract and collects associated revenue.

Examples of Duties

ESSENTIAL JOB FUNCTIONS

Provides supervision, training, development, evaluation, and disciplinary review of assigned employees; reviews payroll records, time cards and leave forms;

and calculates hours worked.

• Prepares and reviews inter-department correspondence as well as professional correspondence with customers, vendors, contractors, and others.
• Participates in preparation and control of assigned operating budget as well as enterprise fund revenue projections.
• Suggests cost-cutting and efficiency alternatives; reviews expenditure requests for assigned division.
• Analyzes procedures and work methods to enhance operational efficiency.
• Develops and recommends new or revised revenue billing and collection procedures; works closely with department personnel to ensure the effectiveness of operations and the quality of reporting.
• Reviews, reconciles, and approves vendor bills; oversees meter readings, banking services, bill printing, etc.; audits and reviews stamp sales;

and reconciles inventory.

• Reconciles and enters new gas rates for PGA calculations.
• Maintains HOA list and checks / updates City’s internal and external web page.
• Reviews, enters, and updates bank drafting accounts.
• Reviews and processes electronic payments such as bank drafts, checks, etc.
• Responds to requests for information including Public Record Requests applicable to position; responds to public and employee information requests.
• Acts as a liaison on systems issues and department related equipment such as handheld electronic equipment.
• Reviews and approves / denies requisitions and direct payments.
• Performs tasks and projects assigned by department management.
• Assists staff in balancing, explaining, and reporting Public Service division work product and information; assists in researching and resolving complex and unusual problems.
• Performs related work as required

Requirements

EDUCATION

• Graduation from an accredited college or university with a Bachelor's degree
• Bachelor's degree in Business, Finance, Accounting or a closely related field preferred
• PROOF OF THE HIGHEST LEVEL OF COMPLETED EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION. (Applications without attached proof of education will not be processed for consideration.)

EXPERIENCE AND TRAINING

• Considerable analytical experience in a financial or customer services operation including supervisory experience and experience with computer applications, software, and spreadsheets.
• Proficiency with Microsoft Word & Excel (must pass assessment)
• Experience with Tyler Munis preferred

PHYSICAL REQUIREMENTS

Physical :

Light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and / or pulling of objects and materials up to twenty (20) pounds.

Prolonged sitting and or standing may be required.

Work Environment :

Work is performed primarily in a standard office environment. Tasks are regularly performed without exposure to adverse environmental conditions.

Sensory :

The ability to perceive and differentiate visual cues or signals. Tasks require the ability to communicate orally and in writing.

Supplemental Information

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of computer billing systems, operating activities, and fiscal programs of the utility billing operation.
• Knowledge of management principles and supervisory practices and procedures.
• Knowledge of office methods and procedures.
• Knowledge of computers and standard office equipment.
• Knowledge of municipal budget formulation and controls.
• Skill in using Office and department software.
• Ability to analyze the effectiveness of utility billing and revenue collection operations; draw sound conclusions; and design, propose, coordinate, and implement necessary changes.
• Ability to manage a large quantity of diverse and highly complex utility billing, computer system, and financial analysis projects.
• Ability to analyze accounting processes / problems and make effective recommendations to improve operations and resolve problems.
• Ability to understand and interpret complex government procedures and regulations related to utility billing requirements.
• Ability to supervise and review the work of other personnel.
• Ability to organize and present factual findings in a clear and concise manner and to make sound recommendations.
• Ability to communicate effectively, both verbally and in writing.
• Ability to perform detailed work involving written and numerical data.
• Ability to participate effectively in the formulation of department policies and procedures.
5 days ago